The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I had a translation problem. The customer service was very responsive and solved my problem! The application is great and easy to use. I recommend it.
Great app to translate our website from German to French. And whenever in doubt, the great customer service is there to help! Especially Jeremie who is extremely helpful!
All my thumbs up for this app. really smooth to install, translate our eStore.
The support is very complete with text, videos and example.
If you need to reach them, they reply very quickly and they try to do their best to improve the results. A special thanks to Albane. I appreciate to talk with you to customize the first steps i did. I hope to continue with you for a longtime,
Dali for LOKEEZI STORE
Took a bit of time to learn and understand it but now I think this is a great app to use, so recommend it!
I had a few issues and asked Customer service on email and not only did I get a reply within 15 minutes (which is unheard of), the help was clear and focused, I felt like I was a valued customer which meant alot. Alexis from customer service was fantastic!!
Weglot Cons, found with my experience:
- for 3 languages with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs
La La Land Store
A great tool with great support behind. We've updated our theme and had some trouble with the location of the language switcher. Contacted support which replied very fast and helped with all our needs.
The App works perfectly, and the support staff response couldn't be better. Thumbs up the great work Weglot!!!
Alexis from weglot was extremely responsive and understood what we were trying to achieve quickly, providing clear, direct solutions. great stuff.
Elina was right on point with answering so quickly and helping out. I will definitely be in touch with her for future inquiries. Keep up the good work! Today I got the chance to work alongside Baptiste, and his professionalism and efficiency were highly admired. Thank you again team, you guys are wonderful.
Great app, very easy to use. If you need help, the support is very efficient and reactive, any problem can be solved within a day.