Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this translation app for its ease of use, quick setup, and ability to translate entire websites into multiple languages. Key features include SEO optimization, high-volume translation handling, and dynamic content translation. The customer support is often praised for its responsiveness and technical assistance. The intuitive interface and superior translation quality are also highlighted. Some merchants report increased sales and customer satisfaction after using the app.

October 9, 2018

Really useful application and very fast and efficient customer service
There may be a little time to adjust but you get used to it quickly

LaSeine&Moi
France
Over 5 years using the app
June 4, 2017

great customer experience and super fast customer service.

Thefloristpt
Portugal
Over 5 years using the app
Edited November 5, 2018

REVIEW UPDATED
I got some problems with ''never translate rules'' but support team take careof my case and give to me a solution.

Good customer service

Rustikcity
Canada
Over 5 years using the app
Edited February 14, 2022

Elina was right on point with answering so quickly and helping out. I will definitely be in touch with her for future inquiries. Keep up the good work! Today I got the chance to work alongside Baptiste, and his professionalism and efficiency were highly admired. Today I was assisted by Christophe, and his speed was phenomenal, we were able to solve the issue in less than an hour! Thank you again team, you guys are wonderful.

Knot Home
United Arab Emirates
Over 5 years using the app
February 25, 2021

I recommande this app, very efficient. Christophe was a big help, efficient and very nice ( even by email you can feel it :)))

MELLIPOU
France
Over 5 years using the app
January 16, 2018

This app is finally what I've been expecting ! Easy to use, super intuitive and excellent ++ customer service. Merci beaucoup.

Vdseguitars
France
About 5 years using the app
October 13, 2023

The application works too well, I'm very satisfied and the customer service is very responsive! A real pleasure

Citrolle
Switzerland
2 months using the app
December 22, 2017

Really good App. Easy to understand. You can contact them for guidance. Customer Service is really helpful.

Conffianz
United States
About 5 years using the app
June 30, 2023

Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.

Arabian Shopping Zone
Sweden
About 4 years using the app
Weglot replied July 13, 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.

Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.

The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.

We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.

Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.

We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.

Have a wonderful day,

Best,

The Weglot Team

November 6, 2020

Great app for translation. The developer is also very helpful in helping me set up the translation button for Mobile.

Vagisan
Singapore
About 5 years using the app