Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.
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we have used WATI for abandoned cart recovery and shipping notification to customers. we would strongly recommend everyone as this has helped us a lot communicating with the customers.
We have used Wati for the last 7 months and it's an amazing tool for WhatsApp, probably the best one.
This is by far the most intuitive and easy to use Whatsapp tool.
The UI is super simple to understand, the support team is extremely fast in their responses.
Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen.
Have been using them for the past 1 year and never faced any issues.
Way to go team!
good platform, ideal for support and marketing both
Using their paid paid for a while now.all order confirmation and tracking codes are effectively sent through WATI. Overall a good experience
Wati ha sido una herramienta imprescindible para nosotros. WhatsApp business ya no era suficiente para la cantidad de mensajes que recibiamos diariamente, y con Wati pudimos solucionar esto de una manera fácil e intuitiva. Definitivamente es una plataforma ideal para las personas que tenemos una tienda en Shopify y manejamos gran volumen de mensajes por WhatsApp. Saludos desde Colombia.
We have been using this app for more than 1 year now - For sending order confirmation and COD confirmation messages. It works really well and we although we have some minor issues here and there, they were quickly resolved by their support on email.
absurdo que una app destinada a brindar atencion al cliente, sea pesima para solicitar atencion al cliente, te ponen a hablar con un bot que no sirve para nada, la gente valora que se les de la atencion no estar en un ciclo infinito con un bot inutil
Lamentamos mucho escuchar que tu experiencia con nuestra atención al cliente no ha sido satisfactoria. Entendemos lo frustrante que puede ser interactuar con un bot que no resuelve tus problemas.
Por favor, envía un correo electrónico a ashwin@clare.ai, y estaremos encantados de ayudarte personalmente con cualquier problema que estés enfrentando.
Amazing application, very helpful automation, must use.
Easy to send messages to customers and automation is also good.
Madhavan Sir and its team is quite supportive in giving solutions.