Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.
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WATI's Shopify apps provide an incredibly user-friendly interface that makes managing customer communications a breeze. The setup process is straightforward, with clear instructions that ensure you can integrate WATI into your Shopify store without any technical hassle. The dashboard is intuitive, allowing even those with minimal technical knowledge to navigate and utilize the features ...
I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.
Our experience has been great with wati, however would have appreciated a single POC to resolve certain issues.
Hi Fiona Diamonds,
Thank you for your kind review, Could you share more on the issues at madhavan@clare.ai. Will get it looked into at the earliest
Thank You
I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.
We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.
We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product.
Awaiting more integrations and features for Shopify stores specifically.
wati is amazing tool that helping us to increase our sales and customer loyalty
have been using it since last 6 months ,pathetic response from the support team , i am unable to recharge my account since last 2 weeks have written tens of mail seeking support however didn't get it .Till the time it is running fine it is ok ,once you encounter any issue don't expect any support that's the summary
Hi Morrison Garage
We are extremely sorry for the bad experience you have had. This is not typical of us and would like to rectify this situation.
Would it be possible to email me at madhavan@clare.ai and will get your issue resolved at the earliest.
i am using this since 1 year very good response i am getting from my clients. thats why i am giving 5 stars
It has been great using WATI, very simple to use and setup chatbot and flows or run campaigns over WhatsApp.