Reviews (119)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer engagement and sales, noting its effective abandoned cart recovery tools and increased conversion rates. It features seamless Shopify and CRM integration, easy-to-use chatbots and templates, and automation for order confirmations and customer support. The app is reliable, with a quick setup and responsive support team that handles issues and custom requests efficiently.
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Using this app for the last 3 months. The inbuilt flows have helped automating manual tasks like order confirmation, COD confirmation and abandoned cart Follow ups on Whatsapp. The whatsapp chat feature is useful as it helps connect with genuine customers with valid numbers.
We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product.
Awaiting more integrations and features for Shopify stores specifically.
the user interface is very easy and latest. the integration is also very easy.customers support is upto the mark.
Price is mentioned 5 USD but when you install, app diverts to site which shows monthly pricing 30 USD.
This is nothing less than fooling users.
We are using WATI for last 2 months now and we are really getting benefited with the system. Our Abandoned cart automation is working like a charm. We are working on the broadcast messages also. By far the best WhatsApp bulk messaging tool for shopify.
Dear Team
I was just testing your app within trial period and you have charged me 4.90 $ . Please issue my refund. And sorry to say i did not received support and felt this tool is expensive
Hi. We're looking into it. Kindly send an email to ashwin@clare.ai so that we can get it resolved quickly.
WATI's Shopify apps provide an incredibly user-friendly interface that makes managing customer communications a breeze. The setup process is straightforward, with clear instructions that ensure you can integrate WATI into your Shopify store without any technical hassle. The dashboard is intuitive, allowing even those with minimal technical knowledge to navigate and utilize the features ...
I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.
Hemos utilizado Wati desde 2022 y ha sido una experiencia fantástica. La rápida integración con Shopify y mi CRM realmente ha ayudado a aumentar nuestras conversiones de carritos abandonados.
La creación de plantillas y chatbots es muy sencilla gracias a la interfaz fácil de usar de Wati. Me encanta poder obtener una vista previa de las plantillas mientras se trabaja en el backend, lo que hace que el proceso de creación de chatbots sea sencillo y personalizable.
This is by far the most intuitive and easy to use Whatsapp tool.
The UI is super simple to understand, the support team is extremely fast in their responses.
Despite being on the lower models, their team went ahead and added a custom feature for us. As a small business, this is rarely seen.
Have been using them for the past 1 year and never faced any issues.
Way to go team!