Zoko ‑ WhatsApp Catalog & API , 170 reviews

I use this app to integrate my whatsapp account with shopify store. At the beginning I was having some concerns to go for it, because I couldn't see them active in Social media. However after I met the team in an online meeting. everything was clear to me. I have just finished the onboarding 3 sessions which took around 1 month. In this month Zoko team came up with few amazing updates, that to me is a good sign which showed me that they are really active. My best feature 1) Abandoned cart flow
2) Review Flow 3) Broadcasting and Reports
4) Assigning agents
5) active customer Service 6) In chat store - a feature that allows you to share broducts/ adding to cart/ and send them a payment link all with in the chat I hope in the future they will allow us to have more customization in the flows. 100% I will recommend this app for any one who is looking to integrate their shopify store with whatsapp

I have been using this app for 15 days and I have to say it's a really great piece by zoko team. Great job.. few improvements are needed though..but it is still one of the best in the market

App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall

Zoko app is very good!
It's helping us improve our customer service.
We liked the most the automatic flows for cart retrieval, upsell and reorder. Customers are satisfied with better service and more likely to come back to us to buy more.
In conclusion, the Zoko team is excellent; they follow you step by step in the account setup and are always available for any request.
Great, recommended.

We have used Zoko for some time now and what we like best is their amazing customer service. The onboarding is just so smooth and their team is readily available to guide. Highly recommended!

Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.

This app change our operations team world! We've wanted everything this app has for a lot of time, but could no find anything as easy to setup and with such a great support team like Zoko. We got verified in Whatsapp which is a big PRO, and in every step Zoko team was very supportive, obviously through whatsapp! Highly recommend!

So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).

Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.

We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!