Zoko

Zoko

$4.99/month. Additional charges may apply.
Rating (4.8)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 8, 2020

Languages

English

Categories

Chat , Popups

Works with

WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp Pay

Grow your Business by doing Sales, Marketing and Customer Support on WhatsApp!

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox

Zoko is a comprehensive customer sales, marketing and support platform for WhatsApp. Once you have an official WhatsApp API account, Zoko app enables sales, customer support and marketing teams to use a single platform to send bulk WhatsApp messages, broadcasts, template messages, build chatbots with a no-code builder and manage customer queries on WhatsApp with a single team inbox more
  • ChatGPT: Automatically collect orders inside WhatsApp
  • WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
  • COD Confirmation Flow & COD to Prepaid Flow to help you generate more revenue
  • Broadcast and Dynamic Segments to take your products to the right customers
  • Chatbots, Notifications, cart recovery all included

Pricing

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account

Premium

$4.99/month

This integration requires a paid ZOKO account. Signup for a WhatsApp API account on Zoko's website

  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

154 reviews

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, responsive support, and seamless integration with WhatsApp and Shopify. Its features, such as real-time agent conversation viewing, automation tools, and multi-agent support, are praised for enhancing customer engagement and efficiency. Merchants also value the app's training resources and flexible billing. The app is noted for boosting sales and customer satisfaction, particularly through its ability to recover abandoned carts and increase ROI. Its performance, regular updates, and commitment to security are also well-received by merchants.

November 27, 2023

Zoko's been a convenient go-to for communication – smooth interface and easy to navigate. However, it's a tad frustrating when certain messages aren't supported. Here's hoping for some updates to iron out these knks.

URBAN ZULU
South Africa
Over 2 years using the app
Bourbon Science Inc. replied November 28, 2023

Thanks for your kind words.

We have noted your feedback for support on GIFs, Stickers, Reactions etc. Those, as you know, are not supported by the official WhatsApp API yet. We will have them as soon as WhatsApp API supports them.

We are working closely with WhatsApp to convey feedback and will let you know as soon as they are available

October 16, 2023

This is the first time i am writing a review and i truly appreciate their team, the support is just awesome.

I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past.

The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless.

Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store.

In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go!

Kudos to the Zoko team for creating such an outstanding app!

Harold Electricals
India
About 1 month using the app
Bourbon Science Inc. replied October 18, 2023

Made our day!

Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!

September 15, 2023

We had to sort out a few issues when we started but these were patiently resolved by their sales and on boarding teams.
Zoko overall API service works well, dashboard is easy to navigate and most importantly, they have a helpful team. I hope to leverage some of their additional services from Flow Hippo to automate some more flows & create better user journey's for our customers.

Simply Phoolish
India
About 2 months using the app
Bourbon Science Inc. replied September 16, 2023

Thank you for taking the time to share your experience with Zoko. We're pleased to hear that our sales and onboarding teams were able to assist you in ensuring you had a smooth experience. Your feedback on our WhatsApp API service and dashboard is much appreciated, and we're especially delighted to know that you've found our team to be helpful.

We're excited about the prospect of you leveraging additional automations to increase sales. Our aim is always to provide tools and solutions that enhance user journeys, and we look forward to supporting you further in achieving that goal.

About this app

Launched

December 8, 2020

Languages

English

Categories

Chat , Popups

Works with

WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp catalog, WhatsApp Pay

Built by Bourbon Science Inc.

About Bourbon Science Inc.

4.8 average rating

3 years building apps for the Shopify App Store

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Support

Send a message

contact@zoko.io

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