Overall rating
3.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
September 27, 2022

Worst Customer Service EVER! The app is good, but some things aren't working and the support isn't helpful. Only e-mail and they can take days to reply us (with no solution). Too bad... because the idea is really good.

Petily
Brazil
13 days using the app
May 8, 2020

Excelente aplicacion, muy facil de usar y facil de aplicar los settings. graficamente muy amigable y me gusta que puedo tener mas de 1 personal de servicio. muy buena app

alquimia store 11
Colombia
About 10 hours using the app
Edited March 8, 2021

Worst customer service and support. The API does not work and its Blocks your number from WhatsApp. Sent 5 emails and none comes back to you.

My Butchers Block (Pty) Ltd
South Africa
6 days using the app
August 9, 2022

O aplicativo a bom mais esta com um problema de continuar no site o logo do whatsSap sempre tem que ficar reiniciando ele !

Loja Rei do Preço Baixo
Brazil
12 days using the app
SuperLemon App replied August 10, 2022

Oi,

Pedimos desculpas por qualquer inconveniente causado a você. Solicite que você compartilhe o problema que está enfrentando em support@superlemon.xyz e certamente o resolveremos o mais rápido possível.

May 19, 2019

good apps . thank you . it really help me to get sales from peaple who don't know how to buy from my store

NOVAMAROC
Morocco
About 10 hours using the app
July 22, 2021

very good app but for me its showed that I'm away all the time while I put all days and time as working hours

360 selfie store
Oman
10 days using the app
SuperLemon App replied July 22, 2021

Hello User,

Apologies for the inconvenience caused to you. We value your feedback.
If you are facing any issues, request you to please raise a ticket at support@superlemon.xyz for a faster resolution of your issue.

April 17, 2023

Very bad app, customer service wont respond . Please help to delete my account from whatsapp business api so i can use normal whatsapp

Saint Wallets
Peru
5 days using the app
SuperLemon App replied April 18, 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

August 28, 2019

Works great! Support replied immediately and helped me out in minutes when I needed help! Thanks a lot!

SocialPrint
Latvia
About 9 hours using the app
May 25, 2021

no customer service, no one respond, worst service. someone suggest me regarding this app. but after installed this i really felt i have wasted my time ..

Bigflex Lifescience
India
5 days using the app
SuperLemon App replied May 25, 2021

Hi,

Apologies for the inconveneince caused. We have replied to your query.

Kindly write back to us if you are still facing the issue.

Regards,
Team Superlemon

September 6, 2023

no envio directo a whatsapp

almohadasarcoiris
Colombia
About 1 hour using the app