Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, user-friendly interface, and easy installation. They value its multi-platform chat functionality, including WhatsApp and Facebook Messenger, which enhances customer service and boosts sales. The customizable design allows the chat button color to match the brand. It's effective in facilitating large sales and works seamlessly across devices. The support team is known for their prompt and helpful responses. Plus, it's free, providing a valuable service without extra costs.

December 17, 2018

First 3 day the apps works perfect, then there was some issue with the CTA message. Contacted the support, received a reply saying that they can't do anything and it was normal. Worst Customer service, you shouldn't put your email in the first place if you can't help your customer on anything.

kaftannaza
United Kingdom
2 months using the app
August 31, 2017

woooww niice iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Nationquebec
Canada
3 days using the app
November 6, 2018

So I used this app., last year and I uninstalled it again. Well I just now reinstalled and uninstalled again when I realized after installing and checking my speed that it slowed it my site a bit. So I definitely had to uninstall it again.

Clothes-Together
United States
2 months using the app
March 21, 2017

Wow! that was easy to set up! www.atouchofdazzle.com

A Touch Of Dazzle
United States
2 days using the app
May 1, 2018

Seems like a great functionality to have in your store.

Seattle Seawolves Rugby
United States
1 day using the app
June 18, 2018

Really great app. Only using the free version, but still a good amount of features. Runs smoothly and does not get in the way of the customers shopping experience.

Astronomic Apparel
United States
29 days using the app
February 10, 2023

Muito insatisfeito com esse app. Estava dando erro quando clicava no botão do whats, eu desinstalei e o incone continuou aparecendo na minha página. Reinstalei para ve se conseguia retirar mas não consegui. Acabei aprovando a cobrança do app para ve se conseguia remover e mesmo assim não consegui. Resultado: tive que pagar a mensalidade sem usar e ainda continua aparecendo o incone do whatspp na minha pagina.

Abacte
Brazil
22 days using the app
SAAS GROVE COM LTD replied February 10, 2023

Hello,
Sorry to hear about your experience. It might have been a minor incompatibility with your theme that we are usually able to quickly solve. The button may not have disappeared quickly because of your browser cash.

Please contact us at customer-success@getbutton.io and we'll help you out configure the button.

Don't worry about the payment, we'll issue a refund for you if you've been charged.

Este é o Alex, cofundador da GetButton. Vejo que você está insatisfeito com seu aplicativo.

Não vejo nenhum e-mail seu. Normalmente, somos capazes de resolver quaisquer problemas com o botão rapidamente.
Pode ter sido uma pequena incompatibilidade com o seu tema que geralmente conseguimos resolver rapidamente. O botão pode não ter desaparecido rapidamente por causa do dinheiro do seu navegador.

Não se preocupe com o pagamento, nós reembolsaremos você caso tenha sido cobrado.

December 14, 2017

Easy one step installation! I love this app, it makes my customers reach out to me a lot quicker which in turn allows me to give great customer service and turn chats into sales.
Strongly recommend this app!

Kind Regards,
@ogiisapparel

Ogiis
United States
1 day using the app
October 21, 2017

it is written in there got wechat but when I tried to setup I dont see wechat is given in the choice...

Vk Beauty Shop
South Korea
26 days using the app
September 6, 2017

Actually it is wounder full thing happen to me at my store> now I feel confidence providing enough communications channels.

Thanks so much for WhatsHelp team.

Kashamasha
United Arab Emirates
About 22 hours using the app