Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 19, 2019

I really like this app! Works great and it's easy to customize. Can't wait to see the high conversions!

Swing Season
Time spent using app: 2 months
September 6, 2019

I am not being able to change other text fields to my language so the experience is not complete for my customers. Not being able to collect messenger optins don't know why. But I like it

Time spent using app: About 2 months
August 22, 2019

This app makes my website look good and i can collect emails in a cool way. Defo recommend this for all stores

Studio Village
United Kingdom
Time spent using app: 4 months
Edited July 30, 2019

Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV.

After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind.

United States
Time spent using app: 9 months
IT Trading d.o.o. replied July 30, 2019


Thank you for the review. Our app captures emails and the emails are saved either in our database, pushed to an actual email service (which Shopify is not) or can be exported as a .csv file (all the emails are saved inside) and can we imported to any service on the planet that uses imports. True, you can import it to any service without editing the file, which is logical, since every service uses its own formatting. But the changes are usually naming the columns in the file and take around 1 minute to do.

Im sorry you feel this way, but your emails are safe and sound. Since you are an agency, Im sure you have someone that is familiar with .csv or .xml files and you can send them or save them wherever you want.

Hope this helps you out.

UPDATED to help the customer understand: You were never on the PRO version of Wheelio, which collects the names and other fields, so you were not collecting that data. We have in app support chat and if you have/had any more questions, we would have help you out. Also, email services let you import raw email data, since all basic opt ins collect only email addresses and not names.

You never contacted out support, our team would have helped you in any way you needed. Sorry you feel this way...

Have a great day,

May 25, 2019

I notice there are a few wheel templates, and I wonder if you can make more so we can use it more effectively.

Hong Kong SAR
Time spent using app: 4 days
May 22, 2019

There is always a server error, fix it please,There is always a server error, fix it please,There is always a server error, fix it please

United States
Time spent using app: 10 months
January 28, 2019

Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht

Time spent using app: 8 months
January 18, 2019

Love this app!!! So cool. ONLY ISSUE...on mobile after a customer clicks to submit their email and spin the wheel, screen zooms slightly and stays that way after it disappears.

Cosmic Craze
United States
Time spent using app: 6 days
December 31, 2018

Great app. Really does help build a customer base. You can do a lot with an email address. Wheelie does a great job!

Ana's deals Canada
Time spent using app: 2 months
Edited December 30, 2018

The application is a hoax. You can only use the Wheelio Messenger if you also get the Recart application of 29usd. They never clarify it from the beginning. OF those 29usd is the basics. then they charge you a% for sale. I think that Shopify should not let there be things where they cheat users.......

Hong Kong SAR
Time spent using app: About 18 hours
IT Trading d.o.o. replied June 10, 2020


on our app marketplace listing its clearly stated that messenger works only with Recart app, as we are not a messenger tool, but do integrate with them.

Value of Recart and Wheelio together is far beyond the 29$ you have mentioned. Actually both apps pay themselves in the first day of usage on a normal not large store.

Hope this helps,
have a great day