Reviews (274)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.
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Does everything we wanted our past wholesale apps to do. Thank you! Ran into an issue where requests for help weren't being responded to but it quickly got fixed after they realized our requests were being sent to their SPAM folder (see old comment below) -------- In the exact same boat as the previous comment. Love the app but we've submitted numerous requests for help recently that have not been answered. Sent them from several different email addresses. Please respond or we will have to move on. This has become extremely frustrating.
Hi there,
I'm glad you're enjoying the app! I'm sorry about the frustration you experienced when trying to contact us.
It looks like our ticketing service was incorrectly flagging the email you reached out to us from as a potential spam email. Sorry about that!
We've reached out to you via email, and are happy to help you with any other issues you may have there.
Thanks,
Matt
Awesome app, Does pretty much everything I needed to offer wholesale to my customers. Support is crazy fast, Thanks Clementine! Never had any issues except when another app changed my theme. Sent support an email and it was fixed within 15 minutes, and that was on a Sunday. I have tried a number of wholesale apps and this was by far the easiest to set up and use. Was up and running in under an hour.
My previous wholesaler app completely changed with a new update so I was in the market for a new app. I tried numerous whosaler apps but nothing was close to my original app which was great before the change. Then I gave Wholesale Gorilla a shot and the search was over! It was exactly what I was looking for and better then my previous app. The customer service (Matt) is absolutely amazing with responses and with any help you need. Thank you and keep up the good work on this amazing app!
We have used this app for some time, though basic it does the job really well and the support team are excellent, always on hand to answer the questions we have, and replies are full of screen shots to help us out.
The Gorilla app allows us to use different wholesale pricing within Shopify with great service and quick support when you need it.
Gorilla is the 2nd wholesale app I have used after being totally disappointed with the first one! I'm so happy I found this one on only my 2nd go :)
The process was so quick and easy, my website wasn't a Shopify designed layout but that was no problems, Matt (who is crazy helpful!!!) set the whole system up for me and tested to ensure it was all working.
Along the way I have also wanted little additions added to suit my website and Matt has always happily changed the back end codes to accommodate my requests.
Without this app and backup support I couldn't confidently drive my business as hard down the wholesale path, this app save me so much time and makes me so extra money it would easily be the best value app I have on my website.
Long term customer to be :)
All of our proxy forms are timing out and showing "There was an error in the third-party application." This is a very costly issue since our customers are not able to login or access the quick order forms.
I'm sorry about this temporary service outage you experienced! It looks our server was undergoing maintenance early Sunday morning. While our service wasn't down completely, our app wasn't accessible for a brief period of time for some stores. I'm sorry that happened to you!
While an issue such as this is rare, we have updated our system to prevent an outage like this from occurring again. I'm sorry again that this happened and for any inconvenience this may have caused. We have reached out to you via email as well, and if you have any other questions or issues please don't hesitate to contact us at support@wholesalegorilla.net
This is likely the best wholesale app for my needs. I tried all of them available in 2019 and this one worked really well, was easy to use and had nearly all the features I was looking for.
I love the wholesale sign up page they provide.
This would have been 5 star for sure, but it does not have tiered pricing which I think is super important.
It would be nice if this somehow incorporated a "pickup in store" option at checkout
Wholesale Gorilla is a great app and their customer service is amazing. They did most of the work installing and configuring the app FOR us and then once we needed some styling changes and dev work we couldn't do ourselves without access to the code, they stepped up and delivered a timely manner. Definitely recommend
If you need wholesale functionality this app does everything you could want in a simple and straightforward way. Customer service is excellent- Zach especially helpful - quick and clear response to any queries I had. Beats having to set up a separate site in Shopify for wholesale - that's for sure! I do not hesitate to recommend this app.