Reviews (790)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

February 19, 2019

We were having an issue with one of our wholesale discounts and they were very helpful in troubleshooting that and getting it resolved.

Birth Song Botanicals Co.
United States
Over 2 years using the app
August 27, 2015

La aplicacion es fantastica y el soporte genial. Marius me ha ayudado muchisimo en super rápido. La recomiendo

Soloartesmarciales
Spain
Over 2 years using the app
August 13, 2021

Pixel Union's support team is always ready to answer any questions we have, and they're incredibly helpful with actually taking the time to help implement any configurations we may need. Highly recommended!

Antsy Labs
United States
Over 2 years using the app
Orbit replied September 13, 2021

So happy to hear it! We're happy to help :) - Emily, Support Lead

February 28, 2023

Excellent product, ive been using it for a year now, and the support is incredible, it seems difficult to manage but with the support its easy, kay is the best, was able to fix one issue in less than 1 hour.

Super Anime Store
United States
Over 2 years using the app
Orbit replied March 1, 2023

Thanks so much for this review, I'll be sharing this feedback with Kay! - Emily, Head of Support

August 28, 2015

Support on the install has been terrific, very fast and expertly thorough. We've looked at other wholesale Apps that create additional products and variants - STEER CLEAR OF THESE. They are a total nightmare.
Not so with Wholesale. very easy and simple use.

Swiftoutdoors
New Zealand
Over 2 years using the app
October 1, 2015

The customer service for Supple Apps is outstanding! I needed a very specific function (I sell downloadable files with monthly freebies) and they were able to help me tailor this app to exactly what I need. They respond to emails within minutes....minutes!

Proshowstore
United States
Over 2 years using the app
September 27, 2021

Great app! We have a lot of custom pricing tiers and different types of customers and Wholesale Club makes assigning custom pricing to accounts a breeze.
Customer service is always super helpful as well

Sustainable Agave Company
Canada
Over 2 years using the app
Orbit replied September 28, 2021

Thank you for the kind words! So glad to hear it's working well for you :) - Emily, Support Lead

September 1, 2015

LOVE the SUPPLE WHOLESALE app. Thanks! This app has fixed so many of my wholesale /retail issues without creating a bunch of confusing and unfriendly user variants. Before my wholesale variants were pushing to wanelo and pintrest. Now all my retail prices get pushed but my wholesale clients can log in and shop. Customer service on ally 1,000 questions has been answered quickly and nicely.

Chicky Chicky Bling Bling Llc
United States
Over 2 years using the app
October 24, 2023

App is amazing! Alex is great to work with

Total Acrylic Supplies
Australia
Over 2 years using the app
Orbit replied October 26, 2023

Thanks so much! - Emily, Head of Support

August 31, 2023

Always willing to help me sort any concerns out. Had issue installing onto new theme to ensure I had access to future shopify theme updates and they worked through it with me and we found a solution. Very happy to continue using this app, it's the most cost effective, whilst having all the flexible functions I require.

Lokk Stokk & Apparel
Australia
Over 2 years using the app
Orbit replied September 5, 2023

I'm so happy to hear your experience has been so positive! Thanks for leaving this review :) - Emily, Head of Support