Reviews (790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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The functionality of this app is perfect for offering our stockists access to wholesale pricing - a great option for them as they can access exactly the same website and shopping portal as our regular customers. Adding any custom features is easy as well as the support team is extremely accessible and efficient. Thanks for helping us manage our online business through Shopify!
We did a lot of research looking for an online wholesale solution. This app came highly recommended. Customer Service is super important for us as we handle all of our IT and Web development so having someone to guide us through things it key. We have had great response from both Kay and Travis at Pixel Union - typically responding more in the afternoon/evenings (EST). We were able to get setup and launch in just over a week and are now successfully running all of our retail and wholesale through Shopify!
Super helpful staff that helped us accomplished what we needed to transition our wholesale customers into buying from our Shopify store.
We needed tiered pricing as pricing is different for each of our products. They do not currently offer this feature, so they recommended another app to use in conjunction with Supple Wholesale.
They then worked with us to figure out our needs and made the setup easy for us by creating pages, forms, features, etc for what we needed (even for the other company's app they recommended).
We recommend trying Supple Wholesale for yourself. We are sure the customer service experience is pleasant. Our Supple Representative signed as "Marius" and we couldn't be more pleased with their support.
I am new on the app, but it already make a difference for my wholesale order! i love it! Paige helped me to add the quick order form, the service is A1! 10/10 would recommend
I'm really glad you picked our app. Thanks for sharing this!! - Emily, Support Lead
This app has always worked really well for us. We just changed themes and had some issues with the code. Their customer service teams and developers hopped right on it and had it fixed within the day.
Thank you so much for this review! I'm glad to hear everything has been working so well :) - Emily, Head of Support
I had support looking into an issue and they went above and beyond. She found another issue that I didn't know existed. The fix saved us cash and future headaches. Thanks, Paige!!
We downloaded this app to allow wholesalers to login to our website and see discounted prices on our products. It works exactly as we hoped and Orbit support has gone above and beyond to integrate this app into our website.
I'm so glad to hear you've had such a positive experience!! Thanks for sharing :) - Emily, Head of Support
Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your wholesale store requirements.
Thanks so much for sharing your experience! - Emily, Head of Support
Excellent support with this product. Allows for wholesale pricing and discounted pricing for your resellers.
This app is amazing!
Easy to use and install.
The support team is great and very prompt to help you out if you ever need it.
I love that I can set up different levels of discount to different group of customers, it has definitely helped me to grow my business and save time by using the same platform for both my retail and wholesale business.