Reviews (790)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

October 26, 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
United States
Over 2 years using the app
Orbit replied October 31, 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

November 9, 2022

The best app for Wholesale...more than 2 years with you....Gret Support!!. Thank you guys. Regards..

TRAIL B2B
Chile
Over 2 years using the app
Orbit replied November 10, 2022

Thanks for being such a loyal merchant!! I appreciate you! - Emily, Head of Support

February 3, 2022

The Wholesale Club app is a great alternative for the B2B option within Shopify. The discounts are a little bit limited, but that is not the app's fault, it's the Shopify platform.
Every time we have doubts/questions the team is very helpful and prompt to help. I highly recommend it.

Close Parent Trade Store
United Kingdom
Over 2 years using the app
Orbit replied February 3, 2022

Thanks so much for sharing! I really appreciate you taking the time to share your thoughts here. All the best! - Emily, Support Lead

October 22, 2023

Have been using the app for nearly 3 years now for our wholesale site. Although it can be a little clunky at times, it works better than the other ones we tested when we were trialing other options. Overall I definitely recommend it as it has all the features we needed, such as allowing for discount codes and multiple wholesale tiers depending on customer tags with varying prices.

I'd give 10 starts to the support team, they are always very helpful and go above and beyond to assist.

Skin O2 Wholesale
Australia
Over 2 years using the app
Orbit replied October 24, 2023

Thank you for leaving this honest review! I really appreciate how long you've stuck with our app, and your acknowledgment of our support team. :) - Emily, Head of Support

October 8, 2021

Great app and even better customer support. Can highly recommend. The best part is that the app doesn't duplicate products which makes stock management a lot easier!

AutoBead
United Kingdom
Over 2 years using the app
Orbit replied October 12, 2021

Very happy to hear this! :) - Emily, Support Lead

March 6, 2023

Great app and support team. Installation is a breeze and so far we have been able to utilize all features without any major bugs.

DryEyeRescueWholesale.com
United States
Over 2 years using the app
Orbit replied March 7, 2023

I'm so glad to hear it's been breezy so far! Thanks for sharing :) - Emily, Head of Support

November 8, 2022

This app does Wholesale for Shopify right. Custom pricing is a huge feature. Support is unparalleled. Keep it up!

Moki Wholesale
Australia
Over 2 years using the app
Orbit replied November 9, 2022

Thank you for the review!! - Emily, Head of Support

May 12, 2022

I've been looking for an app to help us better manage pricing for our high volume/B2B customers. Its a great app with great service. 5/5!

American Hospital Supply
United States
Over 2 years using the app
Orbit replied May 12, 2022

Thanks so much for sharing! - Emily, Support Lead

February 9, 2015

Been using for a couple of months now and the app is definitely the best we've tried - as mentioned by other reviewers it overcomes the limitations of some other apps that rely on variants to create the discounts.

Marius is super helpful and prompt with his replies and did some quite tricky customisations for us - he's fast, friendly and anticipates any issues that may arise before you've thought of them! Overall a great app - indeed the only one we've tried which actually does the job effectively.

Eternal Creation
United States
Over 2 years using the app
June 19, 2015

Great easy to use Wholesale app that takes all the issues out of something that should be simple and straight forward. Good customer service team helped out with any issues!

24hundred Store
Australia
Over 2 years using the app