Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

May 11, 2016

The price is good and the program is even better. This app has help me accept wholesale clients without having to create a new website. Great app!

Lettersgreekapparel
United States
8 months using the app
September 10, 2022

So far, so good! I haven't had chance to properly test but the customer service has been fab. Paige was so helpful in helping me with my many integration issues and I can't thank her enough!

Mysticum Luna
United Kingdom
8 months using the app
Orbit replied September 12, 2022

I'm glad to hear you had such a good experience, I will pass this feedback along to Paige! Thanks for sharing :) - Emily, Head of Support

February 14, 2023

very helpful support team getting everything set up for us. I haven't ran into any issues with this app.

NasoClenz
United States
8 months using the app
Orbit replied February 22, 2023

Thank you so much for sharing! - Emily, Head of Support

June 21, 2023

I've only just installed the app and have started creating the custom pricing and product visibility rules - but so far I'm loving it. The reason I'm giving it 5 stars already, is because I've had many questions during the install and setup process, and the customer support (Alex) has been instant and absolutely fantastic. This is always a crapshoot when you have 3rd party apps installed on your store, and it's so good to see this level of service right out of the gate. I will update my review once our theme has gone live and we see how it has improved our functionality.

ethicsarchery.com
United States
8 months using the app
Orbit replied June 21, 2023

Thanks so much for this glowing review! I'm glad the first impression has been such a positive one :) - Emily, Head of Support

November 4, 2020

Highly recommended app.! Great support. This wholesale app is perfect for us and fairly priced. Thank for making this app.

Perfume Philippines
Philippines
8 months using the app
Edited February 10, 2022

Fantastic App, amazing guidance and support on installation and add ons. Rob was fantastic and very helpful.

DUMBLE Collective
Australia
8 months using the app
Orbit replied February 10, 2022

I appreciate you sharing these kind words! - Emily, Support Lead

February 19, 2021

We really like how this app handles wholesale discounts. The support has been really stellar as we worked through using the app and getting it to work within our site. Great experience!

AKA Event Sales
United States
7 months using the app
August 3, 2022

The app is easy to learn and easy to use. The response time of the support team is fast. Been using it for over 6 months and no big issue happened.

eHobbyAsia
Hong Kong SAR
7 months using the app
Orbit replied August 4, 2022

I'm so happy to hear this, thank you for sharing!! - Emily, Head of Support

October 30, 2015

We had been using a competitor to show quantity discounts - that software built lots of different variants - but the problem was weekly our customers would order more than we had in stock, their software wouldn't restrict this.

So we tried this app from Supple Apps, and it has been awesome for both us and our customers. The order size increased because the goals for higher wholesale discounts became much clearer. And, no more issues with ordering more than what is available, etc. This is a great app and worth the time and money.

Icheapiphonerepair
United States
7 months using the app
April 23, 2022

Super Support, sehr kondennfreundlich und hilfsbereit. Einziger Punkt - die Nutzeroberfläche könnte noch intuitiver gestaltet werden

Mützenmafia
Austria
7 months using the app
Orbit replied April 25, 2022

Thank you for leaving a review!