Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for seamlessly integrating wholesale and net terms pricing into Shopify stores, allowing for individual product pricing adjustments and efficient bulk purchases. Features like differential pricing for logged-in users and compatibility with various Shopify themes add to its utility. The customer support team is highly praised for being responsive and helpful through live chat, email, and Google Meet, enhancing the app's value for retail and wholesale operations.
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the discounted price doent show up on the order form. It doesnt show up until you add it to the cart
Thanks for pointing this out. I can see how not seeing the discounted price right away could be confusing. The total updates once the item is added to the cart, but we understand it would be more helpful to show that earlier.
If you’re still running into this or have questions about a specific order, please reach out to our support team so we can take a closer look and help sort it out. We appreciate you flagging this 🙌
horrible. stay away!
That’s really tough to read, and we’re sorry your experience felt this way. We’d really like the chance to understand what went wrong and help make things right. Please reach out to me directly at sharky.sagansay@staytuned.digital, and I’ll work with you directly to sort this out.
- Wholesale Pricing Now Management team
Trying to reach someone for the 100th time when there are glitches in their app. We pay for a service that is actually making our wholesale orders harder. Someone please contact us ASAP.
Hi there,
We’re truly sorry to see your experience reflected in a 1-star review, especially since we’ve been actively replying to every message you sent us. We’ve checked the history on our side, and it looks like our responses may not have reached you, as we never received a follow-up from you.
We’ve just sent you a fresh email again so we can reconnect and help you resolve the glitches you’re facing. If you don’t see it in your inbox, please check your spam/junk folder; sometimes Shopify email routing causes messages to land there.
We’re committed to getting this fixed for you as quickly as possible.
Also, you can contact us directly from the app, using the live chat box in the lower right corner of the screen.
Thanks for giving us the chance to make this right. We’re here whenever you’re ready.
Great customer service! Having trouble customizing discounts and free shipping. Their team was responsive and guided me through the process. They also logged into our account with permission access to complete an update and change some settings for us. Very helpful!
Hey team!
Your feedback is highly appreciated and we're glad that our team was able to help! Thank you for sharing your experience with us, this helps us a lot and will definitely boost our team's morale.
If you need help with anything else, you know where to reach us!
Helpful customer service when I had my first issue since adding this to my storefront 13 months ago. Simple to use, does just what I need it to.
Hey there Peter Prints 3D and team!
Thank you so much for taking the time to leave us a review! We're thrilled to hear that our team was able to help you out. We're glad that you're having a great time using our app as well. We'll do our best to continue to improve our app to better suit your needs.
If you need any help, please don't hesitate to reach out to us!
Support team never answer
We’re really sorry to see your experience hasn’t been great so far. Our support team aims to reply quickly to every merchant, and after checking our system, we weren’t able to find any tickets or messages from your store — which means we may never have received your request.
To make sure we can help you properly, I’ve just reached out to you directly via email so we can understand what went wrong and get everything resolved for you as quickly as possible.
Your feedback matters a lot to us, and we’d truly appreciate the chance to turn this around. Looking forward to hearing from you!
They are keen to help, but the app does not work on almost every point of view. currencies are a huge problem, as well as incompatibility with T&C checkbox at checkout etc. at least it's nothing for European international stores... what really fked me up extremely is that my live theme was edited and ruined. They were coding on my live theme even though i made them a backup !!!!! they made me lose SO much time
We’re truly sorry to hear about your experience and the frustration this caused. Our team reached out several times to assist and investigate, but unfortunately, we didn’t receive a response. We completely understand how serious it is when theme changes affect your live store — this is never our intention. If you’re open to it, we’d still like the opportunity to review your setup safely and make things right. Your feedback is valuable, and we’re always working to improve the app’s compatibility for all regions, including European stores.
Great customer service. Very useful app!
Hi IR-LOCK and team!
Thank you for the 5-star review! Your feedback completed our day and made us even more motivated to provide excellent customer service! We appreciate your support.
If you have any questions or need assistance, please let us know. We're happy to help!
the Customer Support is AMAZING Shout out to GIRLIE , she saved my job
-From South Africa
Hi there Spazio Lighting and team!
Thank you for the incredible review! We’re thrilled to hear Girlie made such a difference. Support like this shows how dedicated we are to helping merchants succeed, no matter where they are in the world.
If you need help with anything else, please feel free to reach out!
We've had a great experience with this app! The customer support has been very helpful
Hi there RASM team!
We are delighted to hear that you had a great experience using our app and talking with our support team. We work hard to ensure that we provide a world-class customer experience, and we're happy that you appreciate it.
If you need further assistance, you know where to reach us!
