Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

Edited February 15, 2019

just installed it yesterday been going through it setting it up it's what you need to do SMS and all you need for it.

VolcanoNation.com
United States
About 4 years using the app
May 1, 2021

Great customer service, already seeing a really high ROI. Would highly recommend app to every store owner

Celebrity Waist Trainers
Ireland
About 4 years using the app
January 15, 2019

Clean interface, love it. I will be using this app a lot as I feel like it is very helpful in growing any type of brand! The market is changing have to follow the crowds and the trends baby!

USA Palm
United States
About 4 years using the app
February 1, 2024

Customer service is great. I needed help with the app and Regie C. walked me through step by step to get it set up. Thanks again

Mariams Flowers
United States
About 3 years using the app
Edited October 11, 2023

The support is awesome and this guy Princess S is precious. He helped me fast with my problems and gave me every info I needed.

MOFT
Romania
About 4 years using the app
September 17, 2020

Great customer support - quick response and super helpful details on how I could fix an existing issue I was having.

Kpop Omo
United States
About 4 years using the app
March 22, 2023

Amazing app. If you setup right you can get crazy ROI. Their staff is amazing too. PL is always a huge help when I need technical help. I highly recommend this app!

LUXBOX
United States
About 4 years using the app
July 1, 2020

Excellent app! We see a huge ROI on all of our text campaigns and our abandoned checkout automations have brought in an extra $100k+ in revenue.

Lola's Lashes
United Kingdom
About 4 years using the app
February 5, 2024

Very helpful, the best sms app out there.
The support are knowledgeable and efficient.
Shout out to Marnie that solve all my questions in less than 10 min !

Great use of AI to create easily segment and list !
Never seen an app doing that for now.

I know that you guys have included the email recently.
But your builder are very outdated and limited.

It would be better if you can update in terms of design and possibility for the emails !
For now I'll stay with Klaviyo but if you make a better design builder, I'll switch !

BloomSkin
France
Almost 3 years using the app
December 22, 2023

Very good service.

Coloured Raine Cosmetics
United States
Over 3 years using the app