Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Using this app for my abandoned cart funnel, and had a conversion straight away from the first message I sent. Really excited about what it'll bring in the future!
Great chat support. PL helped get our shop setup to starting sending our first campaign.
This app is perfect in every sense. It is very easy to use and if you have any trouble the customer service is amazing. They will help you in any way.
The app itself works perfectly and it's a great way to contact your customers to offer discounts, etc. Although is more expensive than sending an email, the results via SMS are totally awesome compared through via email.
A must app and totally recommended
Marnie was efficient and friendly. She stuck with me throughout my difficulty and answered all of my questions. I appreciate service like this!
Installed this app, followed the instructions. Let it sit, and in my head was like "at least I tried" - next thing you know a few days later...I got a text message saying I had got a sale. I hadn't even gotten the Shopify notification yet. Sure enough. The ROI is worth it. Give it a try.
Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!
I’m really excited for this app! I love that it will text customers who haven’t ordered for a while to try to win them back and it sends cart abandonment texts. I can also schedule my own text reminders to order (we’re a meal prep company) and incentives AND target VIP customers to give them special offers. I couldn’t ask for better support either. I ran into an issue and Mike and the team were very quick to get back to me and resolve it. Thank you!
Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out.
Other than this, generally an easy to use service.
Very fast and Great support customer service and product look verygood. Thank you so much for your help
You are really leaving money on the table if you are not trying SMS to retarget your customers. I have earned back $100+ in sales from $2 of SMS sent to abandoned cart. That's around 5000+% of ROI! A great shoutout to the customer service team. They are so helpful to answer my queries. Give it a try!