Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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the live chat service always goes above and beyond. so much support, makes sms marketing much more confidence inspiring.
Customer service was really good. Some of the screen shots sent were a little bit hard to read but all in all great and easy to walk through.
amazing customer service! thank you KEANO
Amazing, very quick and easy. Angelica was very good at answering my questions and making sure I was able to validate my account quickly and accurately.
John D. helped me out a ton - very quick response and very clear with how to solve my problem. Really appreciate the helpful support late on a Friday afternoon.
This app is so easy to use. Regie quickly helped me via chat.
I tried various abandoned checkout recovery apps and methods and almost none worked for my audience, except for SMS Bump. It's provided a constant "bump" to my revenues ever since I installed it 6-7 months ago. Definitely part of my go-to stack whenever launching a new store.
Don was amazing, quick and helpful to all my questions and issues. They respond quickly to the chat when you are in need of help.
I was really confused when I started my first welcome and the customer service reps were the best. They were absolutely patient and knowledgeable.
Working with Marnie in support was quick and effective! She solved my issue quickly so I could move on with my day.