Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 16, 2024

Marmie E from support was amazing! They helped resolve my SMS/ Email marketing issue quickly. 5 stars x2 type of service! I'm very thankful!

GOOD DOPE
United States
About 20 hours using the app
November 10, 2024

really good service, Rock helped me verify my account.

Apocalypse
United States
7 days using the app
September 9, 2024

Representative PL was very patient and informative and helped me with my issue. Great customer servive

Self Paid Kulture
United States
14 days using the app
July 16, 2024

App was simple to set up and use. When I needed help from the support team it was easy to get to them and were very helpful. Especially the agent (Marnie) that helped me today. Gave me video insturctions on what to do and was a quick responder.

MaxDecore
United States
About 2 months using the app
July 26, 2024

Assistant name melvin she is very kind and humble she tell me nicely about my account etc .she is a very nice lady

ROSHNI STYLES
India
2 months using the app
August 8, 2024

Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!

Virtus Shop
United States
2 months using the app
September 26, 2024

Perfect my experience with this app. I would recommending also PL for the customer support.

Fiorenzo Moda
Italy
3 days using the app
August 22, 2024

Quin was very helpful! I appreciate them helping me get my account verified to launch my small business.

Victorious Collection
United States
3 days using the app
August 19, 2024

Had a good experience with Melvin.

Perpetual Living
United States
8 months using the app
September 2, 2024

Very good App, thank you Joann C for your help

Bellamoi
France
About 1 month using the app