Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 9, 2024

john d was very helpful and made the process much easier

latercrew.com
United States
2 days using the app
October 14, 2024

Rock was a lifesaver and really helped me navigate what to do to recieve my tfn . THANKS ROCK

W1ldcard
France
About 22 hours using the app
September 17, 2024

Jay was extremely helpful and impeccable customer service! Thank you Jay!!

Georgia Glow
United States
6 days using the app
October 10, 2024

Rock N helped me a lot, thanks him so much

CleanoLux
Canada
12 days using the app
October 20, 2024

Customer support were nice

Goshop2gain, LLC
United States
9 days using the app
September 24, 2024

I immediately got connected to a support agent named Joann, she was very helpful and nice

My Store
Israel
10 days using the app
November 6, 2024

Fantastic application, so far the exoerience is really great the application is very easy on the eye, love it !

Moak Skin
United Kingdom
1 day using the app
September 3, 2024

Melvin helped me set up my SMS, was really easy, recommend

George's Ebooks
United States
5 days using the app
July 18, 2024

I recently had the pleasure of receiving customer service from Yotpo, and I must say, it was exceptional! Reige assisted me with my queries, and their support was nothing short of outstanding. Reige was knowledgeable, patient, and extremely helpful throughout the entire process. They made sure all my concerns were addressed promptly and efficiently. The level of professionalism and dedication to customer satisfaction displayed by Reige is truly commendable. I highly recommend Yotpo for their excellent customer service. Thank you, Reige, for your top-notch assistance!

Money Saving Mall
Pakistan
29 days using the app
August 9, 2024

good job

Parisroses
France
About 3 years using the app