Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

Edited October 14, 2024

Yotpo customer service/chat support has been great and smooth. Shout out to Marnie E. for a quick and easy verification process! Thanks to John D. for the great customer support

Epic Essentials
Australia
3 months using the app
November 2, 2024

Great team and service, helped me immediately

Ollytea
Bulgaria
18 days using the app
October 18, 2024

Quin has been great! W Customer service! She's the best!

Yavina
United States
4 days using the app
August 8, 2024

Melvin was very quick and helpful!

OnyxApparell
United States
Over 1 year using the app
October 24, 2024

Jay was so kind and patient. Very helpful too!

vexxedbyami
Belgium
9 days using the app
July 31, 2024

Quin was a great help with my SMS issues, great app as well.

KIF Vintage
United States
About 1 year using the app
August 17, 2024

fast to verify with help from John D, firts time using the APP and looks great and helpfull, now time to give it a try and see if it adapts to my needs
and great exlications from the app to make your acount good to start whit the SMS

MazaHats
Mexico
1 day using the app
July 14, 2024

Joann was wonderful. She solved all my problems and was extremely kind and helpful. Thank you Joann C for making this portion of starting my business easy

BlaPol Designs
United States
3 months using the app
July 10, 2024

Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!

iroiro by Cherry
United States
23 days using the app
August 25, 2024

TOP OF LINE SERVICE!!!

ST3ALTH-TRND$
United States
About 2 months using the app