Reviews (8,254)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Princess was really helpful she help me with my verification. It was so great this my first time using the app Big Thank PL
So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!
i was requested to check the support team to have my account verified before sending text message, John D. was so informative and patience... providing answers to my question and my account is now verified... much appreciated John.
I have been using this app for a while, all the features are good, especially the customer support very supportive and patient, like Melvin that help me recently.
Yotpo has truly achieved the impossible! All of my loyalty, email, sms and customer data in ONE platform. Switching to yotpo has successfully replaced klayvio, attentive, loyalty lion and several expensive custom integrations, radically simplifying my marketing team and operations. Their live support has also world class and has been available 24/7 during my team onboarding process, going above and beyond for us even without an enterprise license or SLA. Extra special thanks to Joann C from the support team for her quick real-time help with our email marketing this morning!!
Highly recommend this app...it does everything you need and support is amazing. Jay was a tremendous help with some very minor questions.
the customer service representative PL was great to work with and i would diffidently recommend her.
Quin was very helpful with verification and setup issues.
they actually have been surprisingly helpful and quick to respond.
John D was very helpful and patient. Definitely very beginner friendly!
They were really helpful with getting my account verified.