Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

June 22, 2024

So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.

Michael Antione
United States
6 months using the app
July 8, 2024

Amazing customer service! Marnie E helped me activate my account and answered all my questions, grateful for her attention.

Unike Love
United States
About 4 years using the app
June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Sage Lane Cottage
United States
About 1 year using the app
July 25, 2024

Marnie was fantastic while guiding me through the proccess of getting my number verify. Thank you Yotpo.

ChristXupra™
United States
11 days using the app
July 22, 2024

Good app for sms marketing. Simple and easy to use. Staff help is very quick and easy. Shoutout to Joanne C

Rastro Clothing
Ireland
3 months using the app
July 21, 2024

Marnie E. Was super kind and helpful. She helped me with everything and responded fast!

The Real World Apparel
United States
About 1 month using the app
October 1, 2024

John D. was very helpful with making sure all my questions or concerns were answered when i went to contact support.

PUREVA
United States
About 4 hours using the app
September 25, 2024

Great customer service from Marnie today. The App and service in general seem solid and reputable.

Mostly Human
United States
3 days using the app
June 25, 2024

I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !

HomeProducts
France
About 1 month using the app
October 2, 2024

Very good support. John D is a masterclass

PALOMA CLOTHING
Romania
3 months using the app