Reviews (8,254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 12, 2024

Melvin is The Man Always sorts you out

Stud Health & Skin
Australia
About 2 months using the app
July 14, 2024

Joann was wonderful. She solved all my problems and was extremely kind and helpful. Thank you Joann C for making this portion of starting my business easy

BlaPol Designs
United States
3 months using the app
September 3, 2024

Marnie was very helpful with getting me setup

My Store
United States
5 days using the app
August 20, 2024

Had a great experience with support they are understanding and patient.

customer support agent: Melvin

HustleNSilence
United States
About 2 months using the app
November 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Susan Bell Skincare
United States
About 1 hour using the app
September 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Bon Tropik
United States
1 day using the app
August 9, 2024

Melvin was a hella chill dude. Made my life easier

RagingLuv
United States
About 1 month using the app
August 27, 2024

Melvin was great help. Thank you so much for guiding me through the process.

New Wave Hats
United States
6 days using the app
August 10, 2024

Good app. I have used for 2 years. Thanks Regie for your treatment

Pura Sangre
Romania
3 months using the app
August 30, 2024

best!!! I tried Klaviyo, Mailchimp, Seguno, pushowl in one day, all of those famous apps have issues. Thank you devs!!! you understand what users need and this app is amazing and touches the ground!!! keep going!!

EOZ VR
Singapore
About 2 hours using the app