Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 21, 2024

Literally so easy to use still need to see if it works, but the set up process is like 99% done for you!

My Store
United States
10 days using the app
August 21, 2024

Quin helped me so good and the service was perfect and fast!

JANNA LOUISE AMSTERDAM®
Netherlands
9 days using the app
September 8, 2024

the customer service representative PL was great to work with and i would diffidently recommend her.

Pawzies
United States
6 days using the app
August 13, 2024

The support is very good at teaching you your way around the app. John D from the support team helped me a lot.

FOCIYE
United States
4 days using the app
September 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Bon Tropik
United States
1 day using the app
June 26, 2024

JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.

ROXXLOXX Shopping Place
United States
5 months using the app
September 3, 2024

John D is a top man! Helping me verify my account and guilding me through the app

Angel Hairs
United Kingdom
3 months using the app
August 9, 2024

great customer service

Melvin is one of the best

MAMI·DIVA
United States
About 2 months using the app
July 17, 2024

Such an amazing app! easy to set up. PL helped me with the process . Thanks!

LYNX
United Kingdom
About 1 month using the app
November 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Susan Bell Skincare
United States
About 1 hour using the app