Reviews (8,254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 28, 2024

Signed up for yotpo marketing. Quin Shiena G helped me sign up and a quick and easy job and was easy to communicate with

STARGAZE
United States
About 1 hour using the app
September 16, 2024

The best app and customer support

ÖrökFény ™ Magyarország
Hungary
12 days using the app
June 19, 2024

Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)

Aligns
Australia
2 months using the app
August 27, 2024

The customer service was really great and helpful. PL the person I spoke to was also very sweet and welcoming

WildCatCo
United Kingdom
3 days using the app
September 27, 2024

Melvin was very helpful to us getting SMS marketing and toll free number verification set up for our Shopify store. Thank you Yotpo and Melvin!

Project Divine
United States
39 minutes using the app
July 11, 2024

don't know if it works but it would be goof if it was easier to use and n needs a little bit more work

SOMSHAERT.inc
United States
3 months using the app
July 22, 2024

I am impressed with the support that I received this evening! John D was quick to help me with an issue and he was able to help me resolve it super quickly!

BlairCreativeCo
United States
7 days using the app
September 11, 2024

That boy John D was a very helpful guy and answered all my questions.

YeshuasYouth
United States
About 1 month using the app
September 16, 2024

great experience John D helped me out and answered all my questions and made this process really smooth and easy .

My Store
United States
About 1 hour using the app
September 30, 2024

I've been so frustrated with the verification process, but today I received the absolute BEST help from Agent PL. She was incredibly patient and so helpful! I'm not exaggerating—she made a huge difference. I'm so grateful she was willing to go the extra mile for me

Blueprint Financial Solutions
United States
About 1 hour using the app