Reviews (8,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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John D was super quick and great!
Quin was very quick and very kind, 10/10 service
Princess "PL" did an amazing job helping me get my TFN verified!
Melvin was very helpful to us getting SMS marketing and toll free number verification set up for our Shopify store. Thank you Yotpo and Melvin!
Verification was super easy, thanks Melvin F!
Thanks Marnie. Easy to use as well as fast replies and services
Rock N's service was fantastic! Resolved my issue very quickly.
Great App and Great customer service. The service was stellar, I had an agent by the name of Joann C that gave me the information that I needed to execute and update my terms and service to start sending out sms messages and she was very patient throughout the process. I am a forever customer and thanks Joann for all of his help! We need more agents like you.
Update: The product is good on basic usage, but it's not reliable.
we've faced so many bugs and issues and although the support team is very helpful and follows our issues but it's still a bit frustrating to face issues on running anything new or when checking some of your current automation.
Hopefully, the product become more stable.
So far, we are completely satisfied with this app.
It's very easy to set, performance is acceptable even compare to more expensive products, pricing is fair and their support team chat is wonderful.
Overall I think it's a great choice for Shopify businesses.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.
As we discussed via email, the issue stemmed from a conflict with an existing account you had with us, which we promptly identified and resolved. A fix was successfully deployed on May 30th, and we are pleased to report that the problem has been addressed.
We are happy to hear that everything is now working smoothly for you. Our team is always here to ensure you have the best possible experience. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Thank you for your patience and understanding as we worked through this. We're committed to providing excellent support and ensuring your satisfaction.
"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing