Reviews (8,254)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

June 21, 2024

Thank you Melvin for helping me set up my compliance. You made the process easy.
Perlina

The Formal Wear Store
United States
About 4 years using the app
October 24, 2024

great app and great support from agent Melvin. happy to use this app <3

FitBoostMedia
Romania
About 12 hours using the app
July 18, 2024

Marnie E did good job and supportive easy guidance thank you

GEEA
United States
8 months using the app
August 7, 2024

I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.

Malije
United States
About 13 hours using the app
October 8, 2024

Great service from Quin

Fast Money
United States
7 days using the app
June 27, 2024

Quin got right to the source of my problem and fixed it without me even having to explain what was going on!

Sweetly Sunkissed Co.
United States
3 months using the app
July 26, 2024

So far loving it! Melvin F was super helpful and I can't wait to start using this more. Thank you!

Colour My Chocolate
Australia
4 days using the app
June 23, 2024

Fast and very helpful support from your friendly staff member PL. Great service.

Max's Protein
Australia
Almost 4 years using the app
September 13, 2024

John D was super quick and great!

Lacie
United States
4 days using the app
June 5, 2024

I love the easy setup! John D was extremely helpful and quick when requesting an API key. I have tried other review apps in the past that were impossible to set up. I highly recommend SMS Bump!

Michelle's Creatives
United States
Almost 4 years using the app