Reviews (8,249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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The app is great and assitance is even better Joann helped me out with sorting things up and had a great experience.
Love the support! Regie welcoming message is high-level customer service, very professional, quick process, and knowledgeable. As a customer, I feel valued. Thanks for great prompt service. I love this app! User friendly and it provides clear instruction and videos on how to effectively use the features. Excited to see the journey a month from now.
Best online service I have ever received. I worked with Reggie & he was awesome! Beyond amazing. He answered quickly and actually got my problems fixed. So grateful.
Customer service very kind and understanding, Melivin helped me out very much highly recommend
Joann was very knowledgeable and helpful. The app seems awesome but I am just setting up now. For now though 5 stars.
I recently had the pleasure of receiving exceptional customer service from Quin at Yotpo. They assisted me promptly and with utmost respect. Quin's efficiency and respectful manner made resolving my issue effortless and pleasant. I highly recommend Yotpo's services based on this outstanding experience with Quin.
What can I say about John D that hasn't already been said? 5 stars
I spoke with John D, and he was very helpful and quick to assist with verifying my account and help with setup. I totally recommend this app!
Un service support parfait et à l'écoute ! Je remercie tout particulièrement Rock N pour son aide.
So far so good. The campaign interface is easy to navigate and customer service is great. Getting validated for SMS messaging took close to no time, and both Melvin and Joann was wonderful in helping me.