Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

October 3, 2024

Amazing service

Allied brandz
United States
3 days using the app
June 7, 2024

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

WhimsyWander
United States
22 days using the app
September 19, 2024

Just got started, pretty straight forward, PL has been of great help

Republic
Canada
28 minutes using the app
June 2, 2024

Thanks for your great help!

DABALASH NACIONAL
Mexico
About 3 years using the app
Edited May 23, 2024

I’m still in the set up stage, but John D. Sure came to the rescue when my CSV file was not working properly. I appreciate the quick response as I don’t want my system down for long.
Melvin has been very helpful as well. This is one of the more difficult set-ups that I have done in my 11 years on Shopify. You will need support to help you.
I’m looking forward to getting this system up and running. It looks to be far superior to anything else offered. Thank you John and Melvin.

Yourgreatfinds
United States
3 days using the app
April 21, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks Marnie

My Best Store
France
Over 4 years using the app
April 28, 2024

Been using this app for a while now, always get good and fast support from the team. I needed some help today with the widget and PL solved it within 15 mins. Highly recommend this team

Mega Lash Academy
United States
Over 2 years using the app
September 17, 2024

John D provided great help. Thanks

Kinoro
United States
About 4 hours using the app
June 26, 2024

Melvin F was super helpful thanks so much

Why Not Us
United States
About 1 month using the app
October 4, 2024

I had a quick response, and questions answered in a timely manner, thank you quin for your time.

Bigt's Accessories
United States
About 2 hours using the app