Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

July 19, 2024

Wow! That was easy, thank you Rock for your help!

The Play
United States
13 days using the app
September 19, 2024

Just got started, pretty straight forward, PL has been of great help

Republic
Canada
28 minutes using the app
Edited July 10, 2024

Honestly, not only is this app amazing, but its staff are EXTREMELY helpful and friendly. Whether it's 2pm or 2am, they're always there to assist! Thanks so much John D, Melvin F, Marnie, Rock N and PL for the great help :)

Lil' Sprouts
Canada
18 days using the app
June 13, 2024

Very good App. The support system is amazing. Regie helped me to solve my issue very quickly and it was wonderful to see and feel how they take things in their hand to help us all the way. Thanks Regie.

Pearlystones jewellery
Australia
About 2 months using the app
August 11, 2024

I have used this app for a quarter, really good.

Blacklyte CA
Canada
2 days using the app
August 13, 2024

lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.

Hairmind.gr
Cyprus
About 21 hours using the app
Yotpo - Email & SMS replied August 22, 2024

Hi!

Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and thanks to this feedback, we are considering updates based on the points you raised, specifically around product descriptions.

We’re always striving to improve, and your suggestions are helping us make the app even better. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience with our app and earn your 5-star review!

Thanks again for sharing your feedback!

July 6, 2024

Had big difficulties. Great support. Especially from Rock. Amazing service

PocketCinema
Singapore
14 days using the app
June 27, 2024

Quin was so helpful and answered all my questions. Setting everything up was super easy, definitely recommending this app to my friends and family. Thank you so much for making this app super easy.

Un Dia Mejor Creations
United States
29 days using the app
November 3, 2024

John D was very helpful and answered my question! Super quick

Rooty Heart Collections
United States
About 1 hour using the app
September 17, 2024

John D provided great help. Thanks

Kinoro
United States
About 4 hours using the app