Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

June 15, 2024

While i was verifying my account it was really confusing and was taking a bit long but one of the guys from the support team Joann C was really helpfull and guided me through the process splendidly thank you

mischeifstudios
Saudi Arabia
About 24 hours using the app
August 26, 2024

Their support team is efficient and super helpful. Spoke to Mr Melvin F, was extremely quick with response time and easy to communicate with today.

My Private Doula Sydney
Australia
21 minutes using the app
October 10, 2024

John D," in your review – this helps me a great deal.

rovea
France
About 1 hour using the app
September 17, 2024

Customer service agent "PL" was a huge help in getting Yotpo activated.

Zippi
United States
About 1 hour using the app
May 24, 2024

Recently installed the APP. Very easy to use. I ran into a little issue re policies and SMS but contacted and spoke to Melvin, had me sorted within a few minutes . Very happy with this app and customer service is amazing.

Lady Be Chic Boutique Online
Ireland
14 days using the app
September 3, 2024

The customer support was amazing and the app works very well.

Shining Room
United States
About 2 hours using the app
July 28, 2024

very helpful

Slist
United States
30 days using the app
July 18, 2024

Thanks Melvin f
You were so understanding and supportive
I love the app and it is easy to use ❤️

MibiHairs
United Kingdom
About 23 hours using the app
July 23, 2024

Joann was very helpful

The P District
United States
13 days using the app
July 10, 2024

Good customer support! Thanks PL for supporting

Anaia
Australia
11 days using the app