Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

May 14, 2024

Regie was extremely quick with their responses and with everything they sent was extremely helpful information without needing much explaining because of the well-thought responses. Amazing customer support!

OasisAir
United States
3 months using the app
June 19, 2024

Joann C was very helpful assisting me with the start up steps. TXS!

Pink Avenue Skin Care
Canada
26 days using the app
September 23, 2024

J'ai été en contact avec "John D" et honnetement, il m'a beaucoup aidé dans les manipulation à faire. Merci à lui :)

MUVIROA
France
9 days using the app
August 29, 2024

Have to say I'm very pleased with the assistance I received from Princess... thank you!!!

Fanci Footworks
United States
About 1 hour using the app
June 27, 2024

Melvin was super helpful getting setup!

Drop Dept
United States
7 days using the app
May 20, 2024

Quin was a BIG help in my process to becoming verified. I really appreciate the fast and efficient service that was provided! True Professional!

RYLTY Streetwear
United States
4 months using the app
June 9, 2024

John D. was very helpful thank you for your amazing service!!

Museau&Cie
Canada
About 2 months using the app
August 14, 2024

Marnie was very patient and helpful with getting my question answered regarding toll-free numbers, SMS, and verification. I am now clear on what I need. Thanks Marnie.

The EbonyVerse
United States
35 minutes using the app
May 19, 2024

I have spent over 100k with your company and yesterday all the sudden you guys impose an 8pm curfew? I get over one hundreds contacts today from clients saying they didn't get yesterday's text until today. Most of my clients are Law Enforcement and work nights. The majority of our orders come between 8pm and midnight. My sales yesterday are down my 75% for an average thursday sales for last 24 months. The only change is your decision to not send our texts out as you have for the more than 3 prior years we used your service.

Special Operations Equipment
United States
Over 2 years using the app
June 18, 2024

thank you melvin F for assisting me

Royal Pressure
United States
Over 1 year using the app