Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

June 4, 2020

Great app for ROI, great customer service, would highly recommend. Have used it on multiple stores and will continue to do so.

Mr Mosquito Trap
Australia
14 days using the app
October 20, 2022

Amazing support and has generated many sales very quickly for me I am so happy to have my own SMS list

Shop Will Beauty
United States
14 days using the app
July 17, 2023

SMSBump is amazing for your drop shipping business. Sending alerts and updates to your customers and you can get it done within minutes.

FreshSipper
United States
14 days using the app
December 15, 2021

Trae retornos de la inversión buenos al usarlo correctamente sobre todo si se envían mensajes baratos

Fami Dog
United States
12 months using the app
April 30, 2023

App is very useful. Thank you for helping us out and the customer service is awesome especially Jeffrey.

Mygainz
Netherlands
14 days using the app
February 15, 2023

Gen was quick fast and made the process simple.

Herkittycollection
United States
14 days using the app
Yotpo - Email & SMS replied February 17, 2023

Thank you for sharing your thoughts with us!

July 27, 2023

PL was so helpful and made the process of validating very easy! I am so impressed with the support Yotpo provides

The Pillow Bar
United States
14 days using the app
September 15, 2023

Very cooperative.

Rangi Bawri
India
14 days using the app
August 1, 2020

Awesome! It is a great app and I highly recommend it to my fellow shopify marketers. It is lovely. It is handy to use.

TheKitttyHarness
Australia
14 days using the app
Yotpo - Email & SMS replied August 1, 2020

Thank you for the recommendations. We really appreciate it! 😊😊

February 10, 2023

Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.

Stash Mall
United States
12 months using the app