Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

April 13, 2023

So far so good. The staff was very helpful and patient with me as I set up my account. I pray that the services will continue to be great.

The Vanity Antidote
United States
14 days using the app
September 25, 2020

I had a great experience with chat support, it probably took me an hour to figure out how my own store works while my brain was slowly shutting down, but the girl from support was very patient and instructive, and boy oh boy did we figure it out eventually!

Deals Tornado
Slovenia
14 days using the app
October 29, 2022

I am very satisfied with their support and service, they are always available and help with any problem that is needed
I highly recommend this application

LaMess
Israel
14 days using the app
September 29, 2020

The customer service on this app is on another level! Always so helpful and explaining what you need to know very well!

AdapTap
Australia
14 days using the app
February 7, 2023

I would recommend this app to other for the fast and friendly support they offer. Joann c. was a tremendous help. looking forward to seeing how my business does in the future.

MachoRanch
United States
14 days using the app
Yotpo - Email & SMS replied February 10, 2023

Thank you for writing a review — we value your feedback.

July 4, 2023

I love this app, it really helps you to squeeze the most out of your marketing. And customer service is world-class! Thanks for your help PL!

Primal Love
United Kingdom
14 days using the app
July 17, 2023

Quin really helped me setting up my shop, it was lovely being able to communicate and I'm really looking forward to chat with them again.

LumiYard
Australia
14 days using the app
August 25, 2020

I just installed the app and PL in online support walked me through the whole process. She also gave me links for me to explore since e-comm and SMS is new to me. Her patience and kindness was much appreciated.

Big Fresh Deals
United States
14 days using the app
April 17, 2021

Excellent support! Quick response! and very helpful, i highly recommend using this app you store for more results.

FitStonK
United Kingdom
14 days using the app
June 20, 2018

goood app...i m very happy with it

Stylishsection
Australia
14 days using the app