Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

January 30, 2021

Still new to the app but customer service has been very friendly and helpful with regards to setup so far. Thank you!

Sharing My Love
United States
12 days using the app
August 8, 2023

Joann C helped me with my automation problem and I was able to do it the way I expected, it is a very intuitive application and it helped me to be able to perform my flows correctly.

tienda-cliento
Mexico
12 days using the app
January 26, 2024

Regie and app are great so far! Very happy with it.

Born Again Athletix
United States
9 days using the app
September 25, 2020

Great app! have seen a lot of youtube video and many of them are recommend SMSbump and decide to give it a try. Customer support is excellent!

BOOTDRYERX
Malaysia
12 days using the app
February 28, 2023

Great customer service & amazing experience. Had couple of questions and Quin was very kind and helpful.

blazefusion
United Kingdom
12 days using the app
Edited October 26, 2020

I really appreciate the help that I have received from the support center and how they take their time to make sure that everything was corrected.

The Dollz DreamHouse
United States
12 days using the app
March 4, 2023

Easy setup and so far so good! I just activated it and looking forward to having my customers sign up for SMS! I forgot how to edit the theme of the pop up SMS and contacted customer service and Gen was so great and helpful. Quick customer support and that is also why i'm giving 5 star as of my 1st day of installing and activating this app. Thank you!

Mouna's Creations at lil Dazzling BOWtique
United States
12 days using the app
September 30, 2022

good support and good app thanks for the good service and app will use again thanks for the good app

Zodiac Cosmetics
Canada
12 days using the app
Edited March 24, 2019

I used this and its been a great help and thats why i would recommend it to anyone who is just starting out on shopify

ALVOST
United Kingdom
12 days using the app
July 5, 2023

Super easy - especially with the great customer service provided. @John was super friendly, helpful, and professional. Thank you for your assistance!

Bravo Out
United States
12 days using the app