Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

January 26, 2021

Started to use the app in hope of further maximize my store. For now i am very pleased and support is very helpful...<3

barkandpurr-shop
Serbia
12 days using the app
August 13, 2023

Marnie was accommodating. Everything went very smoothly and easily. I recommend this app. Thank you for everything.

PetPuzz
United Kingdom
11 days using the app
May 11, 2023

I recently had the pleasure of interacting with Joann C from your customer service team, and I must say that the experience was nothing short of exceptional. Joann's commitment to providing excellent service was evident from the very beginning, and their professionalism and dedication left a lasting impression on me.

ForYouProducts
United States
11 days using the app
December 5, 2022

The best Sms App on the market. Keano Reeves is not only the best actor but he is the best in the support team. Vouch for him!

GreenyStick
Bulgaria
11 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for sharing your thoughts with us!

Edited April 11, 2023

The design is very successful, it is very elegant and intuitive. I have been able to configure almost everything with little prior knowledge of the application.
I also highlight this app for its customer support. He responds quite quickly (in 2-3 minutes), and they offer me solutions to all my doubts. They are also very patient, because I ask a lot of questions and I had a lot of doubts. Today, April 5, I asked them 3 important questions and they have been solved. They are very professional, respond quickly and efficiently. Today April 11, I made 4 more queries, and they were all resolved. I must be the customer who asks the most, hehehe. They are very patient, it is appreciated.

100% recommendable.

Boulevard Palace
Spain
11 days using the app
May 19, 2020

Great Customer Service! Literally replied me within 2 mins of me sending an email! Definitely surprised but happy at the same time. 5 stars!

Easessential Co
Singapore
11 days using the app
May 13, 2023

Gen is amazing. I'm surprised that i got help around this time. She is very knowledgeable about her job and answered my questions and directed me to the right direction.

SparkLaserwork
United States
11 days using the app
November 29, 2020

Very nice app, it helps a lot, I recommend it, customer services is good also, you have to add this app on your shopify store !!

Espace-Lampes®
France
11 days using the app
Edited March 31, 2021

Great customer service, great assistance, great job. Any issue that you can have, these people can solve it. So excited about this app!

Hey Magic Book
France
11 days using the app
June 6, 2023

Set up was quick and easy!! Thank you to Quin for all the help! Really made it a seamless process for me and I appreciate that! :)

MajinCollabs
United States
11 days using the app