Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 13, 2022

I use this app to help increase abandon carts and automation flows with sms, works great and easy to set up. customer support is quick and good.

DEROL™
United States
About 1 month using the app
July 20, 2022

I use this app to help me engage with my customers on a more personal level. Lord R was very helpful and informative. Big thanks to the SMS Team!

M.A.D.E Beauté
United States
About 1 month using the app
October 7, 2020

Good way to utilize!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Goldspring
United States
About 1 month using the app
December 18, 2020

I just started using this app and I hope it helps me reach out to my customers. Very good customer service, the rep got back to me in seconds.

WunderCurl
United States
About 1 month using the app
February 8, 2022

Great Customer Service... Really quick on Verifying Accounts and solving problems... Totally recomend their customer service.

wegreatser
United States
About 1 month using the app
January 2, 2023

L'équipe est juste incroyable, rapidité et efficacité sont les maitres mots. Toujours là à l'écoute pour le bon fonctionnement des affaires.

Etergo
France
About 1 month using the app
Yotpo - Email & SMS replied January 20, 2023

We appreciate your feedback, thank you!

June 21, 2020

good app aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Body Relieved
Indonesia
About 1 month using the app
Edited June 20, 2020

So I honestly like how this app is able to boost my conversions! Text messages and emails after sales, purchase, during abandoned carts, and for notifications. The possibilities are endless, Its awesome

VITEBEAR
Canada
About 1 month using the app
December 20, 2022

After Jeffrey's help, he is now my best friend. He deserves a higher payout! Thanks Jeffrey I love you!

Firego™
Spain
About 1 month using the app
Yotpo - Email & SMS replied January 20, 2023

We appreciate your feedback, thank you!

May 2, 2020

Customer service is outstanding. Had some issues pasting the code in the proper spot customer service stayed on the line with me until it was resolved.

Boss Vixen Collections
United States
About 1 month using the app