Reviews (8,272)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.

July 11, 2023

Great customer service, rapid and efficient resolutions. @John helped me understand new subscriber flows.

Little Treasures
Canada
8 days using the app
November 29, 2022

I am just getting started with this app. I had some questions about setting up a QR code and changing somethings and they were very helpful. I was on with the customer service guy for about 45 minutes and he was always helpful and friendly.

Urban Re-Leaf
United States
8 days using the app
Yotpo - Email & SMS replied January 20, 2023

We appreciate your feedback, thank you!

February 15, 2024

Great chat support. PL helped get our shop setup to starting sending our first campaign.

Cute Thread
United States
8 days using the app
October 12, 2022

It's really too early to be rating this app. I have many options that haven't been experienced, and would like to learn more at this time how to set up properly.

Online Marketing Connection
United States
7 months using the app
February 11, 2024

super great customer support, specially from PL:)

Lyftora
Germany
8 days using the app
October 6, 2023

It's not working.

economico
Romania
8 months using the app
June 8, 2023

The best SMS solution out there, integrates very well with all providers, plus Princess support is really good.

Coco Boom
Mexico
8 days using the app
October 9, 2023

They were so helpful

Viewpoint™
Türkiye
8 days using the app
August 5, 2023

Excellent attention from the support team, super attentive and quick response, thanks to Jeff who helped me every step of the way to set up my account.

daysflowersflorida.com
United States
8 days using the app
May 20, 2020

nice app to make good business with my costumers. I'm sure my business will raise with this app sms bump

K_LI_T Store
France
7 months using the app