Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

November 8, 2017

I am very happy with the customer service they have been terrific with the set up and available on messenger to chat at any time. Really looking forward to using this app.

Uniquedesigns Store
Australia
6 months using the app
February 26, 2019

Best SMS Apps EVER!!! This is by far the most recommended app I've ever used! It's super effective and really helped me back in Q4!

BOXknocks
United States
6 months using the app
October 16, 2023

Support and live chat is top notch. Seems easy to use, as usual there are bugs but just like all other apps, good thing is the communication is very fast and good.

Filmnote
Australia
5 days using the app
March 29, 2018

Very very good application! Everything working good! And support very very helpful! Awesome! Recommend for everybody!

Mthai
Thailand
6 months using the app
February 11, 2023

Great service and easy to use. marnie for the help! thanks a lot for validating my account.

Appreciate it!

DRY FIRE LIMITED
United States
5 days using the app
Yotpo - Email & SMS replied February 17, 2023

Thank you for writing a review — we value your feedback.

April 19, 2023

So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet

thepinkshop
United States
4 months using the app
July 26, 2023

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

TorchLuxe
United Kingdom
5 days using the app
May 26, 2018

Great app to keep in touch with your customers via SMS

Homebrew4less
United States
6 months using the app
March 12, 2019

validé l'application est super j'adore le concept énormément de récupération de panier abandonné merci !

Elegance privee
France
6 months using the app
Edited June 5, 2020

enjoy using sms bump recommend it truly thanks again for all the things and their customer service is also good.

UNITRENDY DEALS
Australia
4 months using the app