Reviews (8,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.
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PL helped me out alot.
Don helped me resolve an issue very quickly. Appreciate the good service
This app is easy to navigate and the customer service is great you.. they been helping me ALOT and made it very to solve the issues I was encountering.. I spoke to a lot of reps but Iven E went above and beyond to answer all my questions and send me videos on how to do things! so thank you all and keep up the great work!!
Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.
Jeffery T was great with helping me get my validation set up. Great communication. Very easy set up. Hoping this will help take my business to the next level with our marketing.
Support was incredibly convenient and user-friendly. Joann was efficient in actioning my request.
wow this guy doesn't sleep.. am new to SMS bump and trust me when I say I work late I mean asking for support at 12am and within 30sec there are already attending to you and very patient... today I get to work with Djan he or she is amazing. thanks for all you do mostly to people that are not too tech-savvy you make reaching out to yall very easy.
SMS Text messages were failing on my store. I contacted support and talked to Keano. He was very nice and knowledgeable and helped me thru the process in getting all the T&C into my shopify store then was able to start the process of getting my toll free number verified so that I can stop losing money! Thank you Keano!
This app is really ridiculous, they charge 3 times for one Abandoned cart reminder, I will not use it again. be careful for new buyers, please read them help center carefully, you may be charged many times.
Hello,
Thank you for reaching out.
I apologize for any frustration caused. I can see that my team has reached out directly to further review your feedback. Often times the cost per message can fluctuate based on the character limit reached per message. We are happy to further break this down for you.
We look forward to hearing back from you so we can work towards swiftly resolving the trouble you have outlined.
Kind regards,
SMSBump Customer Care
Super support