Reviews (8,228)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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SMSBUMP a vraiment changé ! SAV inefficace 10 jours d'attente et problème toujours pas résolu ! les séquences du FLUX ne fonctionnent pas ! donc SMSBUMP TOTAL INUTILE !!
Great app, super easy to use! Easy to learn and is a HUGE help for retargeting and remarketing to consumers. A MUST HAVE TOOL.
I've just started using smsbump and it's a bit new for me but their chat support is just amazing and they are very efficient. thank you
This app is new to me but they recommended it to me, I still can't judge the usefulness but the customer service is excellent
Fantastic customer service. Great app features. Whatever I need is resolved quickly and professionally. There is nothing more important in my business and the businesses I work with.
First time I asked to solve problem they said they would get back to me but they never did but after I messaged them once more they fixed it on the spot.
PL was very nice and helped me solve the issues I was having. I wouldn't have been able to solve the problem without their help !
Definitely loving this app so far!
Good service and was helpful during the whole process. Only thing I would change is if they could respond a bit faster at times.
Just installed the app and my account needs to be validated. The customer service is great. They gave me thorough details on what needs to be fixed, also quick response. Great customer service.
Thank you for the kind words towards our customer service. We really appreciate it :) If any questions arise, please do not hesitate to contact our support ninjas again!