Reviews (8,228)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

November 13, 2023

regie was helpful

econiks
United States
6 days using the app
Edited September 21, 2020

Im definitely going to be using this app more. I had great help with people who had tremendous patience with me. There wasnt much to not enjoy, the customer service people helped me out plenty. Thanks alot SMS Bump.

Garsley
United States
6 months using the app
October 20, 2022

There are lots of minor Bugs in the SMSBump, That will loss your huge amount of money if you are not aware of it. I found while working with my SMS and Email Campaigns. There is product fetching issue, Image Preview issue, Conflict with the same categories products images issue, etc. Very Poor Support Team Service, they don't give estimate time to solve your issue. and Technical Team look like highly unexperienced to solve the Bugs. Always told me our R&D team is working on it. It's Been 30 days and they gives same answer that our team is working on Bugs. Totally Not recommended. Star 1/5.

Roverish
Australia
6 months using the app
March 22, 2023

Jeff tres bon caller !!!! et fluide l'application est cool

Snorrows
France
7 days using the app
February 3, 2019

Just started using it. Simple and nice UI. Hoping I make some bucks through it. iSense has other apps too will use those as well if this works

SocialShoppy
United States
6 months using the app
January 11, 2023

Avevo un problema e l'agente di assistenza clienti me lo ha subito risolto, si chiamava Marnie, veramente gentile e tempestivo nelle risposte. App super consigliata

earsafe
Italy
6 months using the app
July 1, 2021

Just started using it now and the customer service is great. They helped every step of the way. Great

Gifty Heaven
United Kingdom
6 days using the app
October 30, 2023

Très bonne appli, bon service client, merci John D pour votre aide.

LANGMANNI
France
5 months using the app
November 6, 2023

Joann C. m'a apporté son aide et je l'en remercie, il a été très patient et aidant.

Esprit Jardins
France
6 days using the app
June 20, 2018

Installation and setup were super-easy, and within a day the app was delivering off-the-charts ROI. A great solution for abandoned carts.

Safeandfair
United States
6 days using the app