Reviews (8,228)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Customer service from Marnie was probably the best I've ever had. The app itself is very nice and pretty polished for what you need regarding SMS marketing and Emailing as well.
I will come back later to give a full review, just installed
I had an exceptional experience with the customer service representative Marnie via chat support. She was incredibly patient and provided clear instructions throughout our interaction. Her assistance was instrumental in resolving my issue, and her professionalism made the entire process smooth and efficient. Overall, a great experience, and a true asset to your customer support team. Thank you!
Great App! Customer Service is also fantastic! Always help you about everything If you have problem with the app! My customer service Agent Quin helped my problem quickly!
Fast and friendly support. showed me step by step how to set up sms bump. highly recommend this app.
Amazing customer service. Harry went above and beyond to answer all of my questions. Very impressed!
App is amazing, however, there seem to be issues with app and network confirming that messages have been sent during testing and the owners of the actual handsets have not received anything. CS opened a support case/issue straight away, unfortunately, the matter is still unresolved (but hope are it will be).
Great customer service, responsive, and extremely patient. My issue was addressed by different representatives. Each was patient and thorough and walked me through each step until my concern was resolved.
this app is useful, this app is useful, this app is useful, this app is useful, this app is useful, this app is useful, this app is useful, this app is useful,
Great customer support from Regie. Answered fast and was very helpful