Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!
John D was very swift and helpful. He ensured all my needs were met which i highly appreciate. Really enjoy using SMS Bump.
very good service. It helped me a lot, very simple, I have never seen a service so good. really i am very aware
Marnie was great help when I needed to get my account validated. Really speedy service and help! Definitely recommended!
Thanks for your feedback, we really appreciate it.
Rip off, Their prices are ridiculously high. I do not recommend them. Also their interface is terrible. YOTOP is scam
tchat très réactif, en deux minutes un conseiller très aimable a pris le temps de résoudre mon problème je recommande
its best gedyeoirglevgteigvirgvilgvlzgdigfo8fgoibvjvbfjbf bvjhbjvfgggfvoldfvbbjfbvj bx khxkfvfgldglsgdgsg
We appreciate your feedback, thank you!
Be really aware of this app. They activate subscription even if you didn't sign for and when you contact the support they refuse to refund. My story 0 SMS send = + 100$ bill. Save your money, use another app.
Hello there! Stoyan here from the SMSBump team.
I believe that there is some confusion here. We (and basically every Shopify partner) do not have the ability to activate a subscription without explicit consent from the merchant. This is all regulated by Shopify. With that said, you either activated the subscription yourself or someone did it on your behalf.
With that said, If you decide to try our app again, feel free to contact our 24/7 live agents who can answer every question that you may have.
@AJ on the support team was EXTREMELY helpful. I love the 'Flow' function of this app! It allowed me to set up a chain to send discount email alerts to first-time subscribers. I'm still working out some things, but all in all the app is functioning well. Overall AJ is the best and is very alert and has fixed all of my issues!
i really love it the app, it makes averythink more simple and easy, you can configure the app to make a goo messages