Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 10, 2023

Although it was a little unclear that i had to verify my account, Quin was able to help me and showed me the steps to verify and get my SMS going. Thanks!

fleur
United States
5 months using the app
Edited June 24, 2020

one of the best apps ever, payment is so easy , the support is SUPER, the app has very high ROI and really u can depend on it.

Mightywasher
United States
5 days using the app
May 2, 2022

great app helped validate my sms markerting and any issues i had. i would recomend them for their quick service to enquires

12inch Baguette
Nigeria
5 days using the app
October 16, 2023

Support and live chat is top notch. Seems easy to use, as usual there are bugs but just like all other apps, good thing is the communication is very fast and good.

Filmnote
Australia
5 days using the app
April 24, 2018

this app is amazing. it give me more opportunities

Vip Zurich Club
France
5 days using the app
February 11, 2023

Great service and easy to use. marnie for the help! thanks a lot for validating my account.

Appreciate it!

DRY FIRE LIMITED
United States
5 days using the app
Yotpo - Email & SMS replied February 17, 2023

Thank you for writing a review — we value your feedback.

April 19, 2023

So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet

thepinkshop
United States
4 months using the app
July 26, 2023

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

TorchLuxe
United Kingdom
5 days using the app
Edited June 25, 2018

Way to hard to learn for beginners! Tried to send a sms to customers who abandoned their check out but that was way too hard.
The training videos did not show me how to solve my problems eighter.

Ganci
Norway
5 months using the app
Edited June 5, 2020

enjoy using sms bump recommend it truly thanks again for all the things and their customer service is also good.

UNITRENDY DEALS
Australia
4 months using the app