Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Great support. Helped me super quick with verifying my account, and letting me send emails. Thank you Alex!
Entirely too expensive for what’s sent- very poor customer service that never responds to messages and stole my money when I uninstalled, claiming even though I paid $20 in my balance, they wouldn’t refund what was left when I closed my store. Which is written nowhere in any policy and they couldn’t show screenshots of proof either. Go to loyalshops instead- it’s free and customer service FAST and excellent.
Great app, fast responses, and very helpful. What more can you ask for? Overall satisfied. The guide given was easy to follow and very helpful in setting up text marketing. Highly recommend.
Great app, customer service is spot on Thanks to "Quin" who helped me all the way through. AAAAA job.
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The app is extremely helpful and profitable to my business. The customer service is great as well Fhoel helped me a great bit, even on Thanksgiving night.
Awesome functionality & excellent support.. beats the heck out of email! :)
John D was great and very proactive in helping out. SMSBump always has great support!
We are using this app for sms marketing and we are really happy with it! The support team is always ready to help! Definitely recommended :)
Good App and support is amazing. Has good features and quite easy to set up. And most importantly the support is great. Thanks to Keano!
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J am absolutely delighted with the customer service provided by Marnie! I have never experienced such a high level of satisfaction. Marnie was incredibly responsive, friendly and professional. The quick responses to my questions, quick resolution of issues, and attention to detail was simply incredible.
Marnie has clearly set a high bar for customer service. Her commitment to customer satisfaction is evident. If you are looking for top notch customer service, you won't find better than Marnie!
Thanks again to Marnie for their exceptional service. I am more than satisfied and hope that if I have any other concerns she will be able to meet my expectations.