Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

Edited August 15, 2019

I am being blocked on my homepage..your popup is in my way to access my store.Fix this please..I enrolled in text message but its still there...my experience is not good...take that off my page please REMOVE IT

campfiredeals
United States
5 months using the app
December 18, 2020

This App was Great Customer Service is Impeccable Thanks SMS Bump Looking Foward to Making That Bank

Everythingabuckco
United States
5 days using the app
November 21, 2022

great software with a wonderful support team.. Jeffrey was professional, friendly, prompt, and to the point.

Prime HODL
United Arab Emirates
5 days using the app
October 11, 2023

pretty great because of Marnie, was pretty helpful

tussinn
United States
4 months using the app
August 26, 2022

I had some questions and Joann was wonderful in assisting. I'm looking forward to using this app more.

Three Stars Golf
United States
5 days using the app
December 26, 2020

Thank you for the great communication you offered !
I am looking forward to get the best result with this app :)

Cleaon
South Korea
5 days using the app
August 13, 2023

keano was very helpful give him a raise he helped me find how to use the pop up and it put on my front page

Hate The Game
United States
5 days using the app
November 18, 2020

This app is just amazing <3<3<3, thank youuuuuuuuuuuuu uuuu uuu soooo ooooooooo muuuuuuuuuuuuuuuuuu ch

SmoothBeeCo.
France
5 days using the app
September 27, 2023

Super easy, painless and straightforward! Elijah was amazing to work with!

ScrapRight
United States
5 days using the app
September 25, 2018

This App has saved week’s of hard work for my staff for they were texting customers manually. You will get excellent support from Mike the creator. He went far and beyond to work with my team in setting up SMSBump. We are very happy with the results we received and are looking forward to using the Abandoned Cart service. We will be using SMSBump for all of our customer's marketing campaign. I believe this app is the most reliable at an affordable price with excellent customer service.

Brazilianweave.com
United Kingdom
4 days using the app