Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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best service i like it they make everything easy and help me a lot to set up my sms bump and to start
The app itself is difficult to use, not user friendly at all. I will be looking for a new app to use in the future. Customer service is always amazing, PL answered my questions immediately and knew exactly how to fix the problem I was having.
I used this app to help me market my business. I like how it allows me to send messages and easily customize them. It made the legal pages super easy to configure. Im going to have to do alot more reading to figure out how it can help me but other than that im completely happy.
good service and very good app to use easy and convinent really appreciate all the stuff they did for me.
I recently downloaded this app for my store and so far it has been pretty simple and clear on instructions to use and set up. I had a message that said my account needed validation so I emailed customer support and it was taken care of right away. So far it's great.
happy with the results but no so much with the service. you can't speak to an agent and you have to do everything via email or chat. lame.
Hello and thank you so much for the feedback.
Would love to hop on a call with you. Our team will reach out and ask for more details on your availability.
PL was very nice and helpful and quick to offer help and is even looking into things further after we finished our chat! She was able to submit my verification
Just started using so not able to rate the performance of this app on my store as yet. However, the customer service support is highly responsive so far.
Marnie was very quick and clear, great customer service, very good! fabulous experience, no one like them
still cant figure out how to tie it in with shopfiy it tutorial when to fast now it wants a 100 characters what that about
Hello there, Stoyan from the SMSBump team!
You can find lots of tutorials in our official website and our knowledge base section. Nevertheless, a colleague of mine has reached out to you to help you set up our product correctly.