Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

Edited March 10, 2023

Essential app, very useful. I'd heard about it too many times and it cannot be better. Lord was quick and very helpful.

Real Babe
United Kingdom
4 days using the app
September 26, 2023

I really like this application, it's easy to use and if you don't understand the chat responds quickly. Djan P very professional, responds quickly and solved my problem very quickly. He is a good element !

PureAquaBottle
Switzerland
4 days using the app
July 5, 2023

Joann C have helped me right away, even in night hours, validated my account in a minute and everything works nicely

Street Style Culture
Czechia
4 days using the app
December 5, 2022

Very good app, the customer service staff Joann C is quick to deal with the problem and the attitude is very good, thank you

dellybbu
China
4 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for sharing your thoughts with us!

November 5, 2023

Don is the best test he helped me out thanks him very much

Mahii Collection
Oman
4 days using the app
September 21, 2020

This app is very helpful with my shopify store! Angelica was very helpful and fixed my problem immediately

Ant's Discounts
United States
4 days using the app
February 17, 2022

Just best support ever i like this app the support help for what you need i like this thanks for all

SmoothGlide
Israel
4 days using the app
Edited June 8, 2023

I want to express my utmost satisfaction with the assistance I received recently from PL. They were simply perfect, surpassing all my expectations. I'd like to share my experience to highlight their professionalism and ability to provide exceptional service.

From the very beginning of our interaction, PL welcomed me with warmth and courtesy. Their kindness and availability instantly created a friendly atmosphere, greatly facilitating the process. They showed attentiveness to my needs and clearly demonstrated a deep understanding of my issue.

What truly stood out to me was PL's profound knowledge in their field. They mastered every aspect of the matter perfectly and were able to answer all my questions with clarity and precision. Their ability to explain complex concepts with simple and accessible terms was remarkable. Thanks to their expertise, I was able to resolve my problem faster than I could have ever imagined.

In addition to their professionalism, PL exhibited exemplary patience. They listened to me attentively, never interrupting or rushing the conversation. They took the time to understand my concerns and provided personalized solutions based on my specific needs. Their patience and willingness to go above and beyond their responsibilities to assist me were truly appreciated.

Furthermore, I'd like to highlight the quality of PL's post-assistance support. After our initial interaction, they maintained regular follow-ups to ensure everything was working correctly and that I no longer had any issues. This demonstrates their commitment to complete customer satisfaction and reinforces the trust I have in their skills and professionalism.

In conclusion, I am extremely satisfied with the assistance I received from PL. They were truly flawless in every aspect. Their professionalism, profound knowledge of the field, patience, and commitment to customer satisfaction are qualities that deserve to be highlighted. I highly recommend their services to anyone in search of exceptional assistance. I won't hesitate to reach out to PL in the future.

rayanvsdaworld
France
4 days using the app
October 19, 2020

Hello, I use Smsbump for professional use: when customers do not validate their baskets or to relaunch them or notify them of promotion. J.F

zeroimpactnature
France
3 months using the app
June 11, 2020

I am just starting with SMSBump, but it's very easy to use and a really cool app. Hope it drives me more sales. By the way, they have great support!

Trinexy
United Kingdom
3 months using the app