Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

November 13, 2020

So far so good. Im still trying to understand everything. So i cant give a detailed review on the app itself but the customer service so far is on point.

Belle by Kay
United States
6 days using the app
November 5, 2022

Amazing and fast support response time! Waited less than 5 minutes to get a response from the team .

FURRY SHARKS
Canada
6 days using the app
November 24, 2023

Had trouble setting up my sms marketing but Quin was great and helped me figure everything out!

RangeKapital
United States
6 days using the app
August 23, 2023

Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!

Homnay Beauty
Vietnam
6 days using the app
June 5, 2023

John D was very swift and helpful. He ensured all my needs were met which i highly appreciate. Really enjoy using SMS Bump.

BLOOM GLAMOUR BAR
Kenya
6 days using the app
May 22, 2020

very good service. It helped me a lot, very simple, I have never seen a service so good. really i am very aware

New Body
France
6 days using the app
January 28, 2023

Marnie was great help when I needed to get my account validated. Really speedy service and help! Definitely recommended!

Voochi
United Kingdom
6 days using the app
Yotpo - Email & SMS replied February 10, 2023

Thanks for your feedback, we really appreciate it.

December 26, 2023

SMS Bump is very user friendly, and Quin assisted me in verification of my account. Quin is thorough and efficient. I recommend SMS Bump to anyone looking at expanding their business.

Alpha Omega Vitality
United States
5 days using the app
February 11, 2023

its best gedyeoirglevgteigvirgvilgvlzgdigfo8fgoibvjvbfjbf bvjhbjvfgggfvoldfvbbjfbvj bx khxkfvfgldglsgdgsg

ONLINE OUTLET
India
6 days using the app
Yotpo - Email & SMS replied February 17, 2023

We appreciate your feedback, thank you!

December 27, 2023

Regie was detailed, patient and understanding when it came to assisting me with the set-up process~One of my main factors I look for to stay with a company from a consumer perspective, is customer service. Super appreciated the energy and quickness to solve my request!

The Drip Stop Shop
United States
5 days using the app