Reviews (8,224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Hello, I use Smsbump for professional use: when customers do not validate their baskets or to relaunch them or notify them of promotion. J.F
I am just starting with SMSBump, but it's very easy to use and a really cool app. Hope it drives me more sales. By the way, they have great support!
I spoke to Jeff today and he was extremely helpful and knowledgeable! I appreciate the help.
Le support s'est montré très efficace et réactif, comme à chaque fois. Malgré la barrière de la langue, nous n'avons aucun mal à nous comprendre.
great experience! one of the best SMS&email marketing app.
This app is great and the customer service is fast. they explain how to do things in an easy manner. I highly recommend this app.
Joann did an amazing job with helping me verify my account. she was patient and helped me step by step. Thanks so much, Joann
Great customer service from AJ T, resolved my issue quickly!
Don from customer service helped me very quickly and was very friendly.
I have just started using the app, so I can't yet speak for all features. However, the flow builder for SMS/email automation (including pre-built options) has been fantastic to use. Support for the app is also A+ (thanks Lazar L!). From what I can see it looks to be a full-featured application from popups to email to SMS marketing automation and more. One thing to note, SMS pricing is quoted for the US - it is 10x more expensive in my country (Australia - USD$0.08 per SMS), so be aware of this when considering the cost/benefit proposition of the product!