Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

June 17, 2023

Marnie Helped me setup my account easily. Extremely satisfied so far can not wait to see the results!

W. L. London Apparel
United States
4 days using the app
February 13, 2023

Good customer service, easy to understand and learn as a new user

Her Indulgence
United Kingdom
3 months using the app
July 9, 2023

jeff helped me out. ........../..................,,..........................

B3ON3
United States
3 months using the app
March 11, 2021

its a cool app thank for all .............................................................................

Knooper
France
3 months using the app
October 12, 2022

Incredible customer service! Super fast and friendly! Especially the staff called Ronnel ! Thank you again!

Pyjama Shop
France
4 days using the app
June 16, 2020

Clear instruction and quick response. Great service provided! I was assisted every step of the way !!

DinkIt
United Kingdom
3 months using the app
August 17, 2023

amazing support they really deserve the best and i wonder why noone is talking about this app in any social media or youtube

Morvarid
Canada
4 days using the app
March 17, 2023

Et selskap som lurer sine kunder med priser som ikke stemmer.
i sine sider så sier de at SMS til Norge vil koste ca. 0,0105 men i realiteten så tar dem nesten 4$ pr SMS
Lureri

J&K Shop
Norway
3 months using the app
Yotpo - Email & SMS replied March 22, 2023

Thank you for leaving a review, and we apologize for the inconvenience. We work hard to ensure that our pricing is as transparent as possible. Our team has tried contacting you, but we have not heard back. We encourage you to reach out to our team if you still have questions about our pricing and packaging options.

May 28, 2023

(Gen) is amazing! fast and efficient. was able to get everything done very easily and quickly! Highly recommend using the support team!

Watcha Need General Store
United States
4 days using the app
July 14, 2022

Great customer service, extremely thorough and fast. Fhoel was extremely helping with me getting set up properly to utilize this tool. I am so thankful for their help.

Ania Jenise Co
United States
4 days using the app