Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

February 13, 2024

Customer support is great. Regie is the man!

CUJO
United States
4 days using the app
February 13, 2018

Awesome functionality & excellent support.. beats the heck out of email! :)

Imfitgirl
United States
5 days using the app
March 6, 2023

We are using this app for sms marketing and we are really happy with it! The support team is always ready to help! Definitely recommended :)

meinhautzentrum.de
Germany
5 days using the app
October 2, 2023

John D was great and very proactive in helping out. SMSBump always has great support!

Himmy
Australia
5 days using the app
November 29, 2023

Fine, the rep had a hard time catching something but overall helpful! PL

Kingship
United States
5 days using the app
February 13, 2023

Good App and support is amazing. Has good features and quite easy to set up. And most importantly the support is great. Thanks to Keano!

Goodgift
New Zealand
5 days using the app
Yotpo - Email & SMS replied February 17, 2023

Thank you for sharing your thoughts with us!

April 19, 2023

J am absolutely delighted with the customer service provided by Marnie! I have never experienced such a high level of satisfaction. Marnie was incredibly responsive, friendly and professional. The quick responses to my questions, quick resolution of issues, and attention to detail was simply incredible.

Marnie has clearly set a high bar for customer service. Her commitment to customer satisfaction is evident. If you are looking for top notch customer service, you won't find better than Marnie!

Thanks again to Marnie for their exceptional service. I am more than satisfied and hope that if I have any other concerns she will be able to meet my expectations.

FEMINISIA
France
5 days using the app
September 15, 2022

I use the application to make SMS marketing and I had to use the chat service, the chat is really good and I appriciate the communication with the Lord !

Pure-Bottle™
Switzerland
5 days using the app
November 23, 2023

Princess S was very very helpful

unxlabeled co.
United States
5 days using the app
February 5, 2023

Just started using this app. So far support has been very helpful! Quin answered all my questions and helped guided me to where to find more information. Thank you!

Wreaths Of Circle Creek
United States
5 days using the app
Yotpo - Email & SMS replied February 10, 2023

Thank you for writing a review — we value your feedback.