Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

Edited December 25, 2023

In regards to my first review. One of their support agents promised me to get my toll free number working for US marketing ASAP. It's now been 5 days and no updates on the case whatsoever which makes me pretty unsatisfied. Hope they'll help me out as promised.

Amazing app. Very good, reliable and helpful support. Shout out to Quin (support agent) who helped me set up everything seamlessly.

Belware Barn
Denmark
5 days using the app
April 11, 2023

Quick and Easy service. Helped me with quick response times and problem was solved in few minutes. PL

EnhancingLights
United States
5 days using the app
February 8, 2021

I have installed the app for a few days now, Customer services and chat support are perfect, very professional reply no delay. We will see ROI and conventions in the future which are perfect so far.

SydneyRugsOnline
Australia
5 days using the app
January 19, 2021

Best Test message marketing app in the game highy reccomend now its making me type too much and idk what else to put

Paragonova
United States
5 days using the app
Edited March 16, 2019

La aplicación realmente es muy buena, pero el soporte ese inexistente, tengo problemas para recargar el saldo y el soporte no se hace presente.

lo bueno es que es muy economica

The doddle pop
France
5 days using the app
September 13, 2022

Genebie M was very helpful with my issue I had setting up an embed form for my coming soon page. it's all fixed and I can continue working on my business.

Roseline Beauty
Australia
5 days using the app
September 22, 2023

My experience was amazing thanks to Quin. They were very helpful and immediate with the responses. 10 out of 10 experience.

MaddRich
United States
5 days using the app
December 18, 2020

This App was Great Customer Service is Impeccable Thanks SMS Bump Looking Foward to Making That Bank

Everythingabuckco
United States
5 days using the app
October 17, 2023

I chose Yotpo after reading other customers reviews and a watching a couple of YouTube videos. I was overwhelmed during the installation but after my virtual appointment with Irene and Nikki, I feel confident. Irene was very helpful and had a simple response to each of my questions. John D from the support team emailed me even before I was done with Irene. I also appreciated Keanu in the quick chat box. I look forward to using Yotpo and working with the same team as my business grows. The customer service is outstanding. I highly recommend using this service.

Solime Royal Hair
United States
5 days using the app
November 21, 2022

great software with a wonderful support team.. Jeffrey was professional, friendly, prompt, and to the point.

Prime HODL
United Arab Emirates
5 days using the app