Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

August 26, 2023

Marnie provided great customer service and helped me validate my account so I could use the social opt-in feature of SMS Bump. Fast, great, customer service. Keano also provided fantastic customer service helping me ensure that my texts were launching correctly.

Happy Halloween Faces
United States
3 days using the app
Edited December 24, 2018

Love getting to know this app. Easy to use and easy to setup. I heard great things about this app so I am excited to see.

Gear Sqad
United States
3 days using the app
September 28, 2022

I used this app to help me with my emailing and marketing. Fhoel was ere to help assist validating my account; very smart and patient employee.

Ryan Mitchell
United States
3 months using the app
October 3, 2023

thanks for Quin she helped me alot

CONQUER WEAR
Poland
3 days using the app
October 24, 2022

So far during initial set up with my Shopify POS account, Fhoel in chat support has been great in helping me out.

Girls Round Here
United States
3 days using the app
June 29, 2023

my agent marine was the MAN or WOMAN WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

Car Crazy
United States
3 months using the app
February 11, 2019

Quick to teach me and very easy to function. cant wait to see how this will help my store. Thanks for your hard work.

AthleisurePerks
United States
3 days using the app
September 21, 2020

PL was very fast, knowledgeable, efficient! She assisted me with my needs and made sure I understood exactly what steps to follow in order to get my account validated!

A Curio Collection
United States
3 days using the app
March 9, 2023

Jonan C was great, helped me in a matter of seconds. I had a very straight forward issue which Jonan helped with so quickly and still offered further assistance.

Nature Baby Store
United Kingdom
3 days using the app
April 16, 2018

Easily to set up, overall looks great, will test it for few days and review later

Wise Gentry
Malaysia
3 months using the app